If you are looking to troubleshoot any DirectTv devices then click here http://soc.att.com/2yEr2Y6. You should be able to find all the information needed or call the phone number on the top of your bill.
The issue in GetHuman-jazminef's own words
on load*last page of moneypak.com i enter the debit card then hit load-get an error of **deposit failed, we're unable to assist you at this time try again later".. tried * diff times a couple hours apart to see if it was a system or website issue-same error. card is eligible per the tool provided on site, verification passed, got email saying i created an secure id, can you help, can't move money. ***.***.**** or eml below.
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