I purchased a card from a CVS storeloaded $*** on it scratch off the back the funds wer...

GetHuman-vysemarl's Account Issue with Green Dot from April 2018

Help with my Green Dot issue
I purchased a card from a CVS storeloaded $*** on it scratch off the back the funds were not there what do I do now what needs to be approached is where it went. my name is Marlena vyse my card was purchased in Chiefland Florida my phone number is *** ***-**** my email is *****@***.com plz contact me ASAP to get this figured out not happy
I trust that Green Dot will make this right and come up with a resolution that is fair.
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Green Dot

Account Issue
Reported by GetHuman-vysemarl
Apr 28th, 2018 - 3 mons ago
I have an issue with Green Dot too
Not resolved
Seen by 4 customers so far
Similar issue to 10219 others
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-vysemarl started working on this issue
Apr 28th 3:01am
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Apr 28th 3:03am
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Apr 28th 3:03am
GetHuman-vysemarl indicated the issue is not fixed yet.
Apr 28th 6:47am
GetHuman-vysemarl indicated the issue is not fixed yet.
Apr 28th 11:28am