I am trying to reach someone at GreenDot for over * months to get a replacement card be...

GetHuman-hansenau's customer service issue with Green Dot from April 2018

Help with my Green Dot issue
I am trying to reach someone at GreenDot for over * months to get a replacement card because I've never received the first one from TurboTax refund. They have claimed to send multiple cards which I have never received they have over $*,*** and every time I call them they claim they are sending a new card this has been going on too long please help
I trust that Green Dot will make this right and come up with a resolution that is fair.
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Green Dot

Customer service issue
Reported by GetHuman-hansenau
Apr 27th, 2018 - 3 mons ago
I have an issue with Green Dot too
Not resolved
Seen by 1 customer so far
Similar issue to 9980 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-hansenau started working on this issue
Apr 27th 5:46pm
GetHuman-hansenau indicated the issue is not fixed yet.
Apr 27th 5:47pm