Can not load my money pack

GetHuman633213's customer service issue with Green Dot from April 2018

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Help with my Green Dot issue
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Account holder name, Billing address, DOB, and Last 4 of SSN
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The issue and preferred resolution, in GetHuman633213's own words:
The problem I ran into: Can not load my money pack
I trust that Green Dot will make this right and come up with a resolution that is fair.
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Green Dot

Customer service issue
Reported by GetHuman633213
Apr 27th, 2018 - 3 mons ago
I have an issue with Green Dot too
Not resolved
Seen by 1 customer so far
Similar issue to 9951 others
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Timeline
GetHuman633213 started working on this issue
Apr 27th 1:14am