I put money on my card that I have been using for a while. I put money in the card on t...

GetHuman-uturn_so's Money Issues with Green Dot from April 2018

3 views
 | 
80897 similar
 | 
0 following
Help with my Green Dot issue
GetHuman-uturn_so's next move: call Green Dot.
The best way to get your problem resolved is to tap the button below to start calling Green Dot. We will check on you later to see if it's fixed or needs to be escalated.
Top Tip from another customer
The easiest way to resolve any billing issues with Green Dot is to call 866-795-7597 and press 1 to get to a live representative from Green Dot . From there, you will need to enter your 16 digit card number or enter your social security to speak to that representative.
The issue in GetHuman-uturn_so's own words
I put money on my card that I have been using for a while. I put money in the card on the *rd of April I paid my phone bill and cable bill and then went on to order a tablet and a some shoes. I went to check on my order and was told that my card was blocked. I was told to send in or rather email in on the greendot*upload. my I D and I did then when I called to check my blanc I was told that because of the check I would not be able to use greendot ever again. I would like to know why. Also what about my ***$ that I have on the card. I would have that returned back to me right? I can't figure out what would make greendot lock me out of my card and tell me I can NEVER get another card. I have been very responsible with my card. Please tell me what I can do to resolve this matter. I can be reached by Email or phone at ***-***-****. I look forward to hearing form greendot. Thank your for your time. Ms. Perkins
GetHuman-uturn_so did not yet indicate what Green Dot should do to make this right.
I have an issue with Green Dot too
How GetHuman-uturn_so fixed the problem
We are waiting for GetHuman-uturn_so to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Green Dot customer problems.
How do I let GreenDot know about a missing payment?How do I activate my Green Dot card?How do I recover my GreenDot account?Why is my GreenDot prepaid card not working?
Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-uturn_so fixes it.
This email address isn't valid

Green Dot

Money Issues
Reported by GetHuman-uturn_so
Apr 26th, 2018 - a yr ago
I have an issue with Green Dot too
Not resolved
Seen by 3 customers so far
Similar issue to 80897 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-uturn_so started working on this issue
Apr 26th, 2018 1:37am
GetHuman-uturn_so shared this issue with others over email
Apr 26th, 2018 1:39am