I put money on my card that I have been using for a while. I put money in the card on t...

GetHuman-uturn_so's Money Issues with Green Dot from April 2018

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The issue in GetHuman-uturn_so's own words
I put money on my card that I have been using for a while. I put money in the card on the *rd of April I paid my phone bill and cable bill and then went on to order a tablet and a some shoes. I went to check on my order and was told that my card was blocked. I was told to send in or rather email in on the greendot*upload. my I D and I did then when I called to check my blanc I was told that because of the check I would not be able to use greendot ever again. I would like to know why. Also what about my ***$ that I have on the card. I would have that returned back to me right? I can't figure out what would make greendot lock me out of my card and tell me I can NEVER get another card. I have been very responsible with my card. Please tell me what I can do to resolve this matter. I can be reached by Email or phone at ***-***-****. I look forward to hearing form greendot. Thank your for your time. Ms. Perkins
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Green Dot

Money Issues
Reported by GetHuman-uturn_so
Apr 26th, 2018 - a yr ago
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Seen by 3 customers so far
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Items needed
Account holder name
Billing address
Last 4 of SSN
GetHuman-uturn_so started working on this issue
Apr 26th, 2018 1:37am
GetHuman-uturn_so shared this issue with others over email
Apr 26th, 2018 1:39am