They texted me supposedly from Direct TV with a promotion, I pa*** them ***.** with a g...

GetHuman626284's customer service issue with Green Dot from April 2018

Help with my Green Dot issue
They texted me supposedly from Direct TV with a promotion, I pa*** them ***.** with a green dot card, but now Direct TV says there was no promotion, and that I got scammed, they told me to get a hold of you to see if the money was still in the card, but I can't seem to be able to talk to anybody, the telemated machine tells me to put the card * in, but it keeps on telling me it's incorrect, I just wish I could speak to someone!!!!!!!!
I trust that Green Dot will make this right and come up with a resolution that is fair.
Help with my Green Dot issue
Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Green Dot email you?
This email address isn't valid

Green Dot

Customer service issue
Reported by GetHuman626284
Apr 26th, 2018 - 3 mons ago
I have an issue with Green Dot too
Not resolved
Seen by 1 customer so far
Similar issue to 9609 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman626284 started working on this issue
Apr 26th 12:04am
GetHuman626284 indicated the issue is not fixed yet.
Apr 26th 12:04am