Before contacting them, items GetHuman-tuckdrxa may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
Top Tip from another customer
The easiest way to resolve any billing issues with Green Dot is to call 866-795-7597 and press 1 to get to a live representative from Green Dot . From there, you will need to enter your 16 digit card number or enter your social security to speak to that representative.
The issue in GetHuman-tuckdrxa's own words
My cousin sent me $*** from his bank in topeka kansas to a prepaid green dot visa card ... When i called to see if money had been pit on card yet they said something was done wrong i couldnt understand ladyshe had broken english so i asked for her supervisor she said her supervisor would call me back i waited * hoirs no call back so i called back this time they said there was no money sen
Because they stole $*** dollars and we have have his bank account statement showing money wascseng
Green dot give back money they stole from me
I have an issue with Green Dot too
How GetHuman-tuckdrxa fixed the problem
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We've taken the time to write instructions for how to solve some of the most common Green Dot customer problems.