It would not accept my "verified card number" - Load money to my bank card after I veri...

GetHuman-nelsondo's customer service issue with Green Dot from April 2018

Help with my Green Dot issue
The issue in GetHuman-nelsondo's own words
Load money to my bank card after I verified it was acceptable. ... It would not accept my "verified card number"
I do not have a regular green dot card and I needed to use the moneypak.
Give me back my money and stop lying about being able to use money Pak's with other "*digit verified " cards.
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Green Dot

Moneypak
Customer service issue
Reported by GetHuman-nelsondo
Apr 18th, 2018 - 5 mons ago
I have an issue with Green Dot too
Not resolved
Seen by 4 customers so far
Similar issue to 17257 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-nelsondo started working on this issue
Apr 18th 1:38pm
GetHuman-nelsondo indicated the issue is not fixed yet.
Apr 22nd 4:18pm
GetHuman-nelsondo indicated the issue is not fixed yet.
Apr 22nd 4:19pm