It won't load - Load a moneypak prepaid card on my netspend card - I need the money on...

GetHuman603292's Money Issues with Green Dot from April 2018

Help with my Green Dot issue
The issue and preferred resolution, in GetHuman603292's own words:
Load a moneypak prepaid card on my netspend card ... It won't load
I need the money on my card
For it to load on card
Help with my Green Dot issue
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Green Dot

Moneypak and netspend prepaid card
Money Issues
Reported by GetHuman603292
Apr 17th, 2018 - 3 mons ago
I have an issue with Green Dot too
Not resolved
Seen by 2 customers so far
Similar issue to 10170 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman603292 started working on this issue
Apr 17th 1:57pm
GetHuman603292 reviewed the items needed
Apr 17th 1:57pm
GetHuman603292 indicated the issue is not fixed yet.
Apr 17th 4:37pm