I loaded money on my card and green dot says its not there

GetHuman559384's customer service issue with Green Dot from March 2018

Help with my Green Dot issue
The issue in GetHuman559384's own words
The problem: I loaded money on my card and green dot says its not there
GetHuman559384 did not yet indicate what Green Dot should do to make this right.
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Green Dot

Green dot card
Customer service issue
Reported by GetHuman559384
Mar 31st, 2018 - 10 mons ago
I have an issue with Green Dot too
Not resolved
Seen by 178 customers so far
Similar issue to 36620 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman559384 started working on this issue
Mar 31st, 2018 7:53pm
Mar 31st, 2018 7:53pm
GetHuman559384 indicated the issue is not fixed yet.
Mar 31st, 2018 9:13pm
GetHuman559384 indicated the issue is not fixed yet.
Mar 31st, 2018 9:15pm
GetHuman559384 indicated the issue is not fixed yet.
Apr 23rd, 2018 3:15am