Hello, My name is Alexandria Hardy I am a student and I was purchasing a premium accoun...

GetHuman-hardyal's customer service issue with Grammarly from November 2018

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The issue in GetHuman-hardyal's own words
Hello, My name is Alexandria Hardy I am a student and I was purchasing a premium account for Grammarly. However, I was charged the annual fee instead of the monthly. I was thinking I was going to be charged $**.** a month, instead of the full $***.**. I would like to be reimbursed the $***.** that was taken from my visa card and be a charged the regular monthly fee. I enjoy the access for premium and the help Grammarly does. I am thankful for the support and consideration for this matter, and I hope for it to be resolved. Thank you in advance for resolving this matter.**You may reach may at the email below: *****@***.com.
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Grammarly

Customer service issue
Reported by GetHuman-hardyal
Nov 26th, 2018 - 10 mons ago
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GetHuman-hardyal started working on this issue
Nov 26th, 2018 9:29pm