Hi, i have an account with you guys and my account was upgraded accidentally. I thought...

GetHuman-nestord's customer service issue with Grammarly from October 2018

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The issue in GetHuman-nestord's own words
Hi, i have an account with you guys and my account was upgraded accidentally. I thought i was going to pay **.** a month but when i noticed that a one time payment was going to be taken out i accidentally hit the submit button.And i was charged $*** out of my bank account. Once i noticed the money was taken out of my account i log in and i cancelled the subscription. I am asking to please refund my money back into my account since this was an accident. Thanks and looking forward to hear from you.
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Grammarly

Customer service issue
Reported by GetHuman-nestord
Oct 11th, 2018 - a mon ago
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Seen by 4 customers so far
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GetHuman-nestord started working on this issue
Oct 11th 4:10pm