Hi, i have an account with you guys and my account was upgraded accidentally. I thought...
GetHuman-nestord's customer service issue with Grammarly from October 2018
Help with my Grammarly issue
First: share to improve GetHuman-nestord's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-nestord's next move: go to the Grammarly help center.
Grammarly doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-nestord will want to follow the link below to head to their help center. We will check on GetHuman-nestord later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-nestord may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-nestord's own words
Hi, i have an account with you guys and my account was upgraded accidentally. I thought i was going to pay **.** a month but when i noticed that a one time payment was going to be taken out i accidentally hit the submit button.And i was charged $*** out of my bank account. Once i noticed the money was taken out of my account i log in and i cancelled the subscription. I am asking to please refund my money back into my account since this was an accident. Thanks and looking forward to hear from you.
GetHuman-nestord did not yet indicate what Grammarly should do to make this right.
I have an issue with Grammarly too
How GetHuman-nestord fixed the problem
We are waiting for GetHuman-nestord to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.