Google Customer Service Issues

I lost access to my Google account on January 7th when I forgot my password. I tried to reset it by clicking on "forgot password," but the process has been challenging. Google keeps sending verification codes to my phone and email, but I can't access my email and the page for entering the code disappears before I can type it in on my phone. I've spent a week trying to resolve this issue, reading help files, but I seem to be stuck in a loop. I hope to receive some guidance on how to break out of this cycle and regain access to my account.

Hello, I am contacting on behalf of my fiancée, S.D., who has limited vision and currently has her account locked. The email associated with this issue is [redacted] Due to switching from an iPhone to an Android device with a new number ([redacted] previously, and now [redacted]), we are unable to receive the necessary authentication code. We are seeking assistance in securely updating the contact number to [redacted] so she can access her Gmail account. My name is M.T., and you can reach me at [redacted] for any inquiries or identity verification. We appreciate any prompt assistance in resolving this matter promptly. Thank you for your anticipated support in this urgent matter.

My account has been hacked recently. A friend suggested I contact Google to recover it. The recovery number and email have been changed. I even attempted to retrieve it using my username, but it wasn't found. Currently, I'm left with no other alternatives. Please help me out as soon as possible. The email associated with the account is [redacted] It was taken by individuals I used to consider friends online. I am more than willing to supply any necessary information to assist in reclaiming this account. It holds significant importance to me as it is linked to various services that I rely on.

I would like to address the concerning issue of Google reviews causing problems in Japan. Back in [redacted], there was a lawsuit regarding negative anonymous reviews of a medical clinic, prompting Google to allow owners to respond to feedback. However, it seems this system is not effective as many owners do not utilize it. Personally, I faced a distressing situation when the police showed up at my door regarding a review I had posted. This experience resulted in legal fees, mental anguish, and physical health issues. The strict Japanese defamation law considers even true statements as defamatory, which is particularly challenging given the internet's reach. There are also businesses exploiting these circumstances for profit. The current situation with Google reviews in Japan is unsustainable and potentially damaging. Google must either adapt its system for the Japanese market or reconsider its presence in the country to prevent further harm and unjust consequences.

Hello! I am Muamer Arifi from Kosovo, and I am facing a significant issue. My [redacted] account has been compromised, and the recovery information has been altered, including my phone number and passwords. Surprisingly, my two-step authentication was disabled. I kindly request Google to contact me promptly or send a password reset link to my Hotmail address as it is my only means of communication. My phone number is +[redacted] 48 [redacted] [redacted], and my current email is [redacted] I beseech your assistance as my Google Account contains crucial data such as bank account information and sensitive photos. Your help is greatly appreciated. I anxiously await a response from the Google team. Warm regards.

My phone screen shattered when it fell out of my pocket, and my two-factor authentication is linked to that phone number. Since I no longer have access to the number associated with it, I am unable to verify my new number or receive codes via email due to the broken device. I also can't remember my password, and all my important accounts are tied to that email on the device. Despite creating a new Gmail account, I have been unsuccessful in logging in or recovering access to my accounts and apps. I am hoping Google can assist in recovering my account so I can access my bank, apps, games, PayPal, and other services.

Hello, I am seeking assistance with my Google Account. My name is Andis Zommers from Latvia. I am unable to access my account at [redacted] as my recovery email address, [redacted], and recovery phone number have been changed by a likely hacker. This individual has also deleted one of my Youtube channels and I fear for the security of my multiple Youtube accounts and blogs. I have exhausted all my attempts to regain access to my account, but to no avail. I implore your help in recovering my Google Account as only you may have the ability to assist me in this matter. Thank you for your prompt attention to this issue.

Hello. I reached out in [redacted] or [redacted] regarding Garden Grove Title Loans, a nonexistent business fraudulently using our residential address. Despite Google's assurance to remove the listing, we continue to receive mail for this entity. After a temporary halt in mail, it has resumed, and the business is back on Google Maps at our address. This poses a safety concern for my family, and I will hold Google accountable if any harm comes to us due to this deception. The persistence of this fake listing, with a phone number of [redacted], at [redacted] Lori Lane, Santa Ana, CA [redacted] is alarming. This residential street lacks any businesses aside from our homes. I implore you to address this situation promptly to prevent any further issues. Thank you for your assistance. Guadalupe R.

Years ago, I used the email address "[redacted]" and I changed the password multiple times, often using variants of "redbed," "bluebed," "18," and "H011yH3ad." Similar passwords were used for other accounts such as "[redacted]" and "[redacted]" This email was linked to my Epic Games account, but I lost access to it and the devices associated with "[redacted]" The phone number on the account may be outdated, possibly "[redacted]4," and I am unable to verify it due to changing mobile providers. The Wi-Fi address used was "BTHub6-M6WR." Can this information help me recover ownership of this email address, as I am eager to regain access to my old Epic account.

Yesterday, I attempted to sign into my Gmail account on my phone but received an error message stating it could not sync and prompted me to sign in again. It has been a while since I last signed in, and I seem to have forgotten my password. After selecting the "forgot password" option, a code was sent to my phone. Upon entering the code, I was asked to input a G-code followed by six numbers. After doing so, I was redirected back to the initial password entry screen, creating a loop. I am able to access my email on my Fire tablet, but unfortunately, it has not resolved the issue on my phone. My email address is [redacted], and contacting me through this address will allow me to receive messages on my tablet. I'm unsure how this will help, but I am also providing my husband's email address, [redacted]

I have individuals accessing my Google account, changing my password, and logging me out. Despite attempting to recover it, they altered various details on my account, including the user's name. I am locked out even with the phone number listed. This has occurred three times due to Google displaying my information when my name is searched, which I find frustrating. I urge Google to refrain from this practice. When I try to add my Gmail account, an error message stating it cannot be found appears, making it futile. I am considering providing my mom's recovery address.

I require assistance accessing my Gmail account. I am locked out and Google has not provided me with a timeline for a resolution. I keep getting redirected without making any progress. I no longer have the device or live at the same address where I initially signed in. Furthermore, I do not have access to the phone number associated with the account for a password reset. I urgently need to know if I will regain access to my account, which holds over 10 years of photos on Google Photos and is my primary Gmail address. Thank you.

I'm currently unable to access my main account, and it seems that somebody is also accessing both my and my partner's cell phones without permission. Despite filing a police report, the situation persists as the unauthorized individual is controlling content, installing apps, and manipulating settings. The primary email I can no longer reach is [redacted] I've tried creating new accounts to no avail. A private investigator has been enlisted to unravel the issue, as the intruder is using a backdoor tool to monitor me, alter my settings, and track my movements, including those of my children. This ongoing breach has prevented me from receiving important emails, hindered job opportunities, and jeopardized our housing situation. The intruder has even tampered with my bank account and communication channels with my partner. Concerningly, an unknown user has been detected on both our phones. This intrusion has compromised sensitive health data of minors. Despite numerous attempts to seek help, I feel ignored and defenseless as this unknown individual disrupts my life. Worried for my children's safety, I urge for immediate action by contacting my best friend through email. Communication attempts are often disrupted, and Google's assistance has been unsatisfactory.

I've had the same phone number for 2 years, and I've been attempting to contact Google for a month now. When my phone broke, it's saying I don't have the same number and is sending verification codes to a completely different number. This seems to be an error on Google's part as I'm entering the correct password and have had the same number for 2-step verification. Consequently, I can't access my email anymore. I'm trying to understand why this issue occurred. I had to create a new email, but this isn't due to any mistake on my end. My problem keeps getting passed around.

I have a Gmail account, and I can successfully log in with my password. However, when I try to receive the 2-step verification code on my phone, it fails to send it. I can access other emails that send verification codes to the same phone except for my crucial one. I face an issue where I can't verify my identity through an email address for the important email account I am trying to access. I need Google to improve its password saving functionality as promised in my Google account settings. I constantly have to reset passwords as Google Chrome fails to remember them consistently.

Hello, I am seeking support from Google regarding some photos that were posted of me when I was underage. These images appear when my name is searched, and I am now 29 years old. I find it inappropriate for these photos to still be accessible online. I attempted contacting the original poster through Facebook and Instagram without success. When my name Victoria Wueschner is searched, seven photos with the "CG" logo appear. I kindly request assistance in removing these images. Your help in this matter is greatly appreciated.

Hello, I recently encountered a concerning situation on a website named Catfish. After uploading my picture, the site displayed 46 matches using my images and possibly my name without my consent. This has raised security concerns as this seems related to my hacked email and three stolen phones, including my current one. I am frustrated with the lack of response from Google despite my attempts to report this misuse of my information. The issue dates back to an email from [redacted] claiming I won $[redacted],[redacted], leading to the compromise of my details. I suspect that someone I shared my password with is collaborating with others to harm my reputation. The [redacted] email came from someone named Barry Delp, offering Microsoft Office awards, which led to the unauthorized use of my email. The unauthorized use of my images on a dating app I have no knowledge of is worrying. What steps can I take to address this disturbing situation?

Please assist me, my email is blocked, and I need to recover my Google account. My Gmail was hacked, and I am unable to access my alternate recovery email and phone numbers. Despite sweeping my phone for viruses, I keep receiving alerts about infections. Could you clarify the purpose of Google One Mobile and what Mobitron helps with? I am locked out of my Google account due to security reasons and the automated recovery options have not been successful. I wish to delete all feedback I have provided on Google Maps. My account was hacked in April or early May, and I can't access my email. I lost access to my Gmail account on Microsoft on my computer. I subscribed to HBO Max in Argentine pesos but was charged a different amount on my credit card statement. I am facing issues with my device's storage and lost pictures. I am unable to use my Google accounts and have trouble logging into Gmail within various apps. I need help accessing a Gmail account I created in **** as I don't remember the details. Could you please help me recover my blocked email account and send a password reset link to my Gmail address ([redacted])?

Approximately two years ago, I lost access to my email account due to a hack that changed the recovery email. I have been unable to recover my password as the system requests confirmation through an email I no longer have access to. Following the email hack, my PayPal account was also compromised. I have been attempting to resolve this with Google for the past two years, but have not made much progress. Despite reaching out to various Google support numbers, I have been met with automated menus and have been unable to speak with a live representative. I am frustrated and exhausted by the lack of assistance from Google in resolving these critical issues.

I have a "Brand account" on YouTube where I posted 2 videos 8 years ago. Recently, my account was removed without a clear reason besides a standard automated email about community guidelines violations. I have not been an active creator, commenter, or liker on the platform since my videos were flagged and removed years ago. I submitted multiple appeals, all explaining the situation like I am doing now, but unfortunately, they were all denied. I have been unable to reach anyone for help, as the phone numbers in Germany do not work, and I have had no luck with the American ones either.