Google Customer Service Issues

I recently upgraded my phone and encountered an issue while trying to reset my Gmail password due to 2-step verification. The system only allowed approval through my old phone, which is no longer in use. Unfortunately, the recovery email linked to the account is inaccessible as my sister no longer has access to it. I realize I should have updated this information earlier. Despite trying various recovery methods, Gmail continues to be unable to verify my ownership of the account. I have received verification codes via text and to my work email without success. As this email is essential for me, I urgently need to restore access to my primary personal account.

My account was disabled due to some content related to personal information at the age of 16. The account holds valuable data beyond the sensitive content, which I require access to. I kindly request assistance in restoring access to my Gmail account with the address: [redacted] I urge Google to reconsider disabling my account.

I've been getting inappropriate messages in my spam folder that I want to delete, but when I try, I get kicked out and have to click okay. I've unsubscribed from some sites, but they keep coming back. Could my email have been hacked? How can I fix this?

Google Support Services - Request for Help I'm encountering issues with accessing my Gmail accounts linked to important information on my devices. Today, I tried to change my passwords to prevent hacking attempts on my accounts, but I'm struggling to set up two-factor authentication on my phone with the number +[redacted][redacted]. The affected accounts are: - [redacted] - [redacted] - [redacted] - [redacted] - [redacted] I'm facing challenges sending emails from these accounts, and I keep seeing the error message [redacted].0.0.1 when I try to use the internet on my laptop. Additionally, my VPN program is disabled or uninstalled each time I try to use it to prevent hackers. I urgently need Google's assistance as I'm feeling extremely frustrated. My hosting company, Namecheap, is also not providing support. I need to monitor these activities securely to avoid any trouble caused by hackers. If this continues, I may have to consider closing these accounts. Thank you. -FA

I am seeking assistance with recovering my Google account under the email address [redacted] Unfortunately, a hacker has taken control of my entire account, and I have lost access to all recovery methods including emails and phone numbers. I have disconnected my internet as it was compromised with viruses, and I no longer possess the cellphone linked to the account. The current email I have access to is [redacted] Here is some information related to the affected account: - Phone number: [redacted] - Possible recovery emails: [redacted] or [redacted] - Devices previously used: Samsung A50 and Samsung A51 - Original password: n@palm90 I have experienced similar issues with my Facebook accounts connected to [redacted] I am reaching out now as I have been unable to use safe internet or a cellphone for approximately a year due to the hacker's activities. Dealing with these breaches has been distressing, and I sincerely hope for a resolution to secure my accounts and regain access to my essential data and photos. Thank you for your attention, John Giacobbi

Hello, I accidentally got my cell phone wet. When I bought a new one, I couldn't remember my password to transfer my settings. I tried to reset it online, but it seems Google's two-step verification process can take up to 48 hours. I finished this on Friday, 12-3-21. Today is 12-5-21, and I still haven't received a text to update my password.

I logged into Facebook with my password on a new phone I purchased. Google is sending pop-up alerts about suspicious activity. Before I could register the new device, Google locked me out. The only way back in is with a code from [redacted], which I no longer have access to. The number now belongs to someone else. I have tried everything Google's computer asked, but I can't get past the code step. My number is [redacted], and I've been dealing with this issue for a month and a half. I have contacted law enforcement agencies like the FTC, FBI, and SSA. Google's actions are blocking my SSDI account and other important accounts. If I don't regain access to my email [redacted], I will take legal action. Despite all the security questions and verification attempts, I am stuck at the code request from [redacted]. I have even tried to communicate with the current phone holder, but to no avail. If this can't be resolved, I will consider closing my Google and Microsoft accounts and switching to Apple. However, I still plan to pursue legal action for the mishandling of my email account.

I'm having trouble accessing my Google account because the verification code is being sent to an old cell phone I no longer use. There's no screen to see the code on that phone. I remember my email password, but Google won't recognize my new device and keeps prompting me to verify myself. However, each time I try, it just loops back, asking for verification repeatedly. It's crucial for me to access my email to retrieve my contacts. My email address is [redacted], and the phone number linked to my account is [redacted].

My husband's card has unauthorized charges made on Google just half an hour ago. We need to dispute these charges and get our money back while they are still pending. It's frustrating that there's no one to speak to at this hour, especially when $53 has been stolen. Our card is already deactivated, but not being able to speak to someone immediately in this situation is disappointing. We understand it's a challenging time globally, but prompt assistance is crucial in cases of theft. We will try calling in the morning. Thank you.

Hello, I am experiencing an issue with my primary cellphone as it has frozen. Despite attempting to power it off and restart it, the phone remains stuck at a certain screen and can only be unfrozen by removing the battery. I have purchased a temporary phone as an interim solution until I can upgrade through my carrier. However, I am unable to log into my Google Account on the temporary phone due to the security feature requesting a verification code sent via text to my frozen phone. I am unable to access this verification code. I am wondering if there is an alternative method to verify my identity, such as answering a security question. Thank you for your assistance in this matter.

I have unauthorized users accessing my Google accounts. The notifications and permissions were disabled, and around 50 apps, some from Sprint or Verizon, were downloaded, along with technical apps. Several default apps were altered, limiting phone calls and messages. Despite a factory reset by my providers, the issue remains, as my system app was changed to an IPHONE. My phone has not been updated for 4 months. They have accessed my bank account, causing frustration as I am an older disabled woman relying on Social Security with limited computer knowledge. I need help removing these individuals from my phone as they repeatedly sign me out of my Google accounts several times a day.

I have been following the online process repeatedly but I am not receiving the codes for my two-step verification. I urgently need customer service assistance. My real estate business is being negatively affected because I cannot access my emails due to this issue. I have not received any help via telephone to investigate why this problem is occurring. This has been happening for several days now. My recovery email is [redacted], but instead of sending the email notifications to that address as previously done, I am receiving them at the Gmail account that I am unable to access.

Hello, my name is Johnathan Boss. I have had a Gmail account for over 10 years. Unfortunately, after breaking my phone and getting a new one, I can't remember my password. The phone number linked to my Gmail is outdated, making it challenging to access my account. I attempted to answer the security question, but I believe there might be more than one question. I even reached out to the individual who now has my old number.

I am experiencing difficulty accessing my Google account due to the Step 2 verification process. While I have my email and password, I am unable to proceed as I no longer have access to the phone associated with the verification. I do not own a tablet or computer, only my Samsung phone. I am unable to log into my emails or other accounts. Despite attempting to remove the second verification in my Google account settings, I receive an error message indicating a bad or no connection. I am unsure of the next steps to resolve this issue.

I recently tried to set up an email account using my author name, Francis Dell Wright. Even though I believed I entered it correctly, when I tried to access the email address FrancisDellWright.com, it displayed as Francis DellWright. I neglected to input a username and now I can't locate the password I used. My name is Frank Redford; you can reach me at [redacted] or through my personal email: [redacted] Any help you can provide would be greatly appreciated. I am an elderly individual and, as you may have deduced, not very proficient with technology. Thank you. Frank

My phone got stolen, and the thief made purchases using Google Pay. The phone is disabled now. My Gmail account was deleted without my knowledge. I've been trying to recover it following Google's instructions, but I can't receive the verification code since my phone was stolen and the account was deleted. I've tried contacting Google but couldn't get through to a real person after hours of trying. I just want my email account back to normal. Any help would be greatly appreciated. Thank you. Sincerely, T. Brodeur

I'm experiencing difficulties transferring data from my old phone to my new one. Verizon mentioned it's related to Google, and they haven't been able to assist me further. Whenever I call for help, no one picks up, and I keep getting disconnected with a message to visit Google Recovery. However, when I attempt that, it states that my account cannot be verified. I'm unsure why this is happening, but it's crucial to resolve. I've been attempting to access my account for six days now without success. I require assistance that I can't seem to receive.

Hello! I'm experiencing an issue with my Google Pixel 3. It seems to be stuck in Google Assistant mode. Restarting the phone and letting the battery run out didn't fix the problem. Whenever I try to access an app from the home screen, the assistant just identifies the icons without opening them. I first noticed this problem while using Google Maps, and I suspect I might have accidentally triggered something while trying to exit the app. Can anyone provide guidance on how to resolve this? Thank you!

I recently had my old device stolen, and now I am unable to access my Google account due to 2 Step Verification. The system is prompting me to receive a text on my phone, but since I have a new phone with a new number, I am unable to do so. The account I am trying to recover is [redacted] with the password Richie1982$. This account has all my important information, and I would appreciate any assistance to regain access to it. Thank you for your help.

Hello, I need assistance with setting up my domain parking with Google and Sedo. I have four domains, such as Chzee.com, and decided to use Google due to its excellent reputation. However, I encountered issues when trying to set up the domain parking with Sedo, particularly when pasting their server in my Google DNS settings. Despite reaching out to Google support, I have not received any help on this matter. Can someone please provide technical support to me?>Contact me via email at [redacted]