On the **th of February ****, I signed out of my main Google account, which for securit...

GetHuman-terrasec's Recover Account issue with Google from March 2021

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The issue in GetHuman-terrasec's own words
On the **th of February ****, I signed out of my main Google account, which for security reasons I won't put here. I went to sign back in but didn't know my password, so I went to reset the password. I followed all the steps, including typing in another account so I'd get the code. Then, I typed the code. It didn't let me reset my password. I tried checking my saved passwords. It didn't even save my password for my main account. I kept trying, but eventually Google said that they couldn't verify that it belonged to me, which it really does. I've been using it for almost two years now, and I can't lose it. I didn't have a recovery email for it either, which makes things so much worse. I just want Google to send a password request for that account to the one I'm currently using (will be put in the below box) so I can get back in, if that's possible. I even tried contacting Google about it, and they only said that they found the account was still active and told me to try logging back in. That didn't help in the slightest. If Google can just let me get a password request for that account and send it to a different one of mine, that would be great, if that is possible. It's the only thing left that I can think of.

GetHuman-terrasec did not yet indicate what Google should do to make this right.

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Google

Recover Account issue
Reported by GetHuman-terrasec
Mar 20th, 2021 - 2 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 20675 others
0 customers following this
Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account

Timeline

GetHuman-terrasec started working on this issue
Mar 20th 11:01am
GetHuman-terrasec indicated the issue is not fixed yet.
Mar 21st 11:44am

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