When I was a toddler my dad had created an email account (*****@***.com) for me to use...

GetHuman4858433's Recover Account issue with Google from May 2020

Help with my Google issue
First: share to improve GetHuman4858433's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4858433 may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman4858433's own words
When I was a toddler my dad had created an email account (*****@***.com) for me to use later in life. Unfortunately on March *th **** my dad (Muktesh Mukherjee) and my mom (Xiaomobai) passed away in the MH*** presumed plane crash. Since then I had not had a need to access that account, today I was trying to access that google account for an EPIC GAMES account to merge with my other EPIC GAMES account (email: *****@***.com) However I do not know the password to *****@***.com . I also do not have access to the recovery email account (since that belonged to my mother) and I also do not know the answers to the secret question (the name of my first teacher). I cannot change my epic games account email without a verification that was sent to *****@***.com. *****@***.com was an email account was created by my uncle who we have been living with since my parents passed away. Could you please let me know if and how it would be possible for me to reset my old accounts password.

GetHuman4858433 did not yet indicate what Google should do to make this right.

How GetHuman4858433 fixed the problem

We are waiting for GetHuman4858433 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Google's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Google issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Google

Recover Account issue
Reported by GetHuman4858433
May 22nd, 2020 - 3 years ago
Not resolved
Seen by 27 customers so far
Similar issue to 31659 others
0 customers following this

Timeline

GetHuman4858433 started working on this issue
May 22nd, 2020 6:19pm

Moving? We Make It Easy.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Talk to Us Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies