Basically I need Google to reset my password or speak to a live representative about it so they can verify its me I don't have any old devices or access to any known Wi-Fi connections

GetHuman-karmakaz's Recover Account issue with Google from October 2019

Help with my Google issue
First: share to improve GetHuman-karmakaz's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman-karmakaz's own words
I went through the steps to try to reset my email password my Google password nothing has worked I just need a customer service representative to reset it for me or give me a link to get into my account ... On Oct **, **** **:** PM, "Cherish Nowak" ******@***.com* wrote:*Okay I don't know who to email about this but I've been locked out of my account cuz all my phones that I had linked to that account ended up an impound and I don't know my password anymore cuz I had to change it because my dad had changed it and I may not even changed it I may have been already logged in but I know my dad changed it at one point and he doesn't remember what he changed it to so long story short I've had this Google account since Facebook was made and everything important to me is on that account so I need my account back so if you guys could reset the password for me that'd be great please it's *****@***.com oh and some of my security questions where probably how old are you and your dad left the answer is * and what street did you grow up on *th Street or couch I don't know what else it would ask me what's my mom's maiden name Cooper so if you guys could help me out please do it means a lot to me thank you*Oh and I can't get on any old device because the only devices I've logged into or either stolen from me at some point or they're in my vehicle which is in impound and I haven't been able to get it out I can't even get it out I can't even ask anybody to help me get it out because all my contacts are on my Google I've been struggling without it I can't log into my Facebook I can't log into anything I can't log into my freaking YouTube like it's messing me up pretty bad and I may lose my job even just because my paperwork is in the car for it and I can't get it out because I can't get into my Google account and I can't get ahold of the same people that I associate with so again my email address is K*****@***.com tried for at least a month to get into it oh yeah you guys had sent me a link at one point to reset my password it's on MyLink was improper or whatever or maybe expired or something but I'm I could use somebody else's phone to get on somebody else's email to do this but this is my new email for now I want my old one back.
This was extremely frustrating for me cuz I have had this account since Facebook became existent and I haven't made a new one except for now all my photos basically all my memories are backed up on that one so it's upsetting and every single time I try to get into it I've had no luck just help me out it shouldn't be this hard to get into my accountand I know I've typed the answers to my security questions right except for it's only giving me one of my questions.
Either Google contacting me to email and give me a link to get in my account and reset my password or talk to a live customer representative or customer care on call from Google
I've had my Google account I would guess since **** or **** something like that a long time
yes I don't have my old phone I don't remember what the number was on my account I wanted to try to use a device I've used before but all those are my car in impound and they won't let me get anything out of my car the paying the full price but I don't have the money to pay it I've had to use other people's phones to try to get anyting email to me to where I could get into my account but I've had no success because none of the devices I used were mine and I had to use other people's email addresses I myself have created a new email address which is *****@***.com which is similar to the accountant trying to get into and I've been password locked out of that account is *****@***.com *******this is that count I've been desperately trying to get into I've tried through Gmail all of that I don't remember the password or if my dad resetted or if I even reset it I don't know it's been about like * months or so I guess something like that since the password was changed so I can't tell if it was me that changed it or if my dad did on accident
How GetHuman-karmakaz fixed the problem

We are waiting for GetHuman-karmakaz to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Google's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Google issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


My Google account link to my Facebook, YouTube, emailextra...
Recover Account issue
Reported by GetHuman-karmakaz
Oct 28th, 2019 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 110286 others
0 customers following this
Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account


GetHuman-karmakaz started working on this issue
Oct 28th, 2019 3:49am
GetHuman-karmakaz indicated the issue is not fixed yet.
Oct 28th, 2019 9:08am
GetHuman-karmakaz indicated the issue is not fixed yet.
Oct 28th, 2019 9:11am
GetHuman-karmakaz indicated the issue is not fixed yet.
Oct 28th, 2019 9:23am