Oh and I can't get on any old device because the only devices I've logged into or eithe...

GetHuman-karmakaz's Complaint issue with Google from October 2019

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The issue in GetHuman-karmakaz's own words
Oh and I can't get on any old device because the only devices I've logged into or either stolen from me at some point or they're in my vehicle which is in impound and I haven't been able to get it out I can't even get it out I can't even ask anybody to help me get it out because all my contacts are on my Google I've been struggling without it I can't log into my Facebook I can't log into anything I can't log into my freaking YouTube like it's messing me up pretty bad and I may lose my job even just because my paperwork is in the car for it and I can't get it out because I can't get into my Google account and I can't get ahold of the same people that I associate with so again my email address is K*****@***.com tried for at least a month to get into it oh yeah you guys had sent me a link at one point to reset my password it's on MyLink was improper or whatever or maybe expired or something but I'm I could use somebody else's phone to get on somebody else's email to do this but this is my new email for now I want my old one back**On Oct **, **** **:** PM, "Cherish Nowak" ******@***.com* wrote:*Okay I don't know who to email about this but I've been locked out of my account cuz all my phones that I had linked to that account ended up an impound and I don't know my password anymore cuz I had to change it because my dad had changed it and I may not even changed it I may have been already logged in but I know my dad changed it at one point and he doesn't remember what he changed it to so long story short I've had this Google account since Facebook was made and everything important to me is on that account so I need my account back so if you guys could reset the password for me that'd be great please it's *****@***.com oh and some of my security questions where probably how old are you and your dad left the answer is * and what street did you grow up on *th Street or couch I don't know what else it would ask me what's my mom's maiden name Cooper so if you guys could help me out please do it means a lot to me thank you

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Google

Complaint issue
Reported by GetHuman-karmakaz
Oct 28th, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 110285 others
0 customers following this
Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account

Timeline

GetHuman-karmakaz started working on this issue
Oct 28th, 2019 3:44am
GetHuman-karmakaz indicated the issue is not fixed yet.
Oct 28th, 2019 9:06am
GetHuman-karmakaz indicated the issue is not fixed yet.
Oct 31st, 2019 10:13am
GetHuman-karmakaz indicated the issue is not fixed yet.
Dec 2nd, 2019 5:31pm