I have been fighting igg for days now and still have gotten no where, yet the items are...
GetHuman2958165's Refund or Suspicious Charges issue with Google from May 2019
Help with my Google issue
First: share to improve GetHuman2958165's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2958165 may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
Top Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman2958165's own words
I have been fighting igg for days now and still have gotten no where, yet the items are not on my acct from the first instance, And not only * purchase is missing but several. Igg really has gone to **** since all the updates, and them allowing hackers to crash servers. I feel as if I'm wasting my time and money with them! I thought the issue was fixed as some purchases came thru and now again not showing up.... I spend THOUSANDS OF DOLLARS ON THIS GAME!! This is absolutely ridiculous, trusting a company to deliver what is promised!! And here we are again... I'm told to contact google play so I do that and get no where, now there are * companies I have trusted to protect me and my money and are failing to do so.... is Google really continually supporting a developer that is not holding up to their end?
GetHuman2958165 did not yet indicate what Google should do to make this right.
I have an issue with Google too
How GetHuman2958165 fixed the problem
We are waiting for GetHuman2958165 to fix the problem and share the solution with the rest of us customers.
Please help with my Google issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.