My YouTube Playlists are gone! **Initially, i sent up a G Suite for enlightenedkitty.o...

GetHuman2942139's customer service issue with Google from May 2019

Help with my Google issue
The issue in GetHuman2942139's own words
My YouTube Playlists are gone! **Initially, i sent up a G Suite for enlightenedkitty.org on Wednesday, May **th, but I believe I opted out of the trial period. Can someone please confirm? I only see a $**.** charge on my credit card right now, but I don't want to pay that per month. I only need the email, not the domain * G-Suite. **Also, in the meantime, i set up an additional email and now when I go to YOUTUBE, it is BRANDNEW w*out my History and all my PLAYLISTS - UGH! I need it to be attached to my previous email, which is M*****@***.com (which appears at the top (says it is syncing), but there are NO playlists or history on my PC screen. HELP PLEASE!!!!

GetHuman2942139 did not yet indicate what Google should do to make this right.

How GetHuman2942139 fixed the problem
i finally figured out how to toggle between email accounts (switch users). I think it has been resolved now.
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Google

Customer service issue
Reported by GetHuman2942139
May 17th, 2019 - 2 years ago
Fixed
GetHuman2942139 shared how to fix
Seen by 8 customers so far
Similar issue to 68888 others
0 customers following this
Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account

Timeline

GetHuman2942139 started working on this issue
May 17th, 2019 10:01pm
GetHuman2942139 confirmed the issue is fixed. Hooray!
May 18th, 2019 10:26pm
GetHuman2942139 confirmed the issue is fixed. Hooray!
May 18th, 2019 10:26pm

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