I accessed my old email on gmail.com*I also remembered my old password which surprising...

GetHuman-bodhith's customer service issue with Google from May 2019

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The issue in GetHuman-bodhith's own words
I accessed my old email on gmail.com*I also remembered my old password which surprisingly didn’t work . So I opted for email recovery passcode . It sent to old email I no longer use but had to re apply & activate it all over again to get code which wasn’t sent & now account is in freeze mode because google is falling apart . This could have been rectified through google plus which no longer exists. So now I have to wait for some nameless person to take a year & a day to “maybe “ get back to me. In the meantime I have an old recovery email that showed it was hacked from Russia * months ago & I need to keep it attached to this device to eventually receive a new code . Thanks for putting google back to how it was in the late ****’s * early **st century —slow & inhumanly lethargic!!!

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Customer service issue
Reported by GetHuman-bodhith
May 9th, 2019 - 2 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 66357 others
0 customers following this

Timeline

GetHuman-bodhith started working on this issue
May 9th, 2019 8:27pm
GetHuman-bodhith indicated the issue is not fixed yet.
May 10th, 2019 1:18pm
GetHuman-bodhith indicated the issue is not fixed yet.
May 10th, 2019 1:31pm
GetHuman-bodhith indicated the issue is not fixed yet.
May 10th, 2019 1:38pm
GetHuman-bodhith indicated the issue is not fixed yet.
May 10th, 2019 8:52pm
GetHuman-bodhith indicated the issue is not fixed yet.
May 10th, 2019 8:57pm
GetHuman-bodhith indicated the issue is not fixed yet.
May 10th, 2019 10:07pm
GetHuman-bodhith indicated the issue is not fixed yet.
May 11th, 2019 3:48pm
GetHuman-bodhith indicated the issue is not fixed yet.
May 13th, 2019 8:48pm