My old Gmail account is my recovery account to my FB I was hacked in Jan ** but got my...

GetHuman-syp_must's customer service issue with Google from April 2019

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The issue in GetHuman-syp_must's own words
My old Gmail account is my recovery account to my FB I was hacked in Jan ** but got my Yahoo back which was user name I used or could sign in by my phone ***-***-****. People been making fake accounts from this phone when was not with me and from other phones they can even get my ISP and add to computer or phone but I even got my old number back and trusties to prove it was me on several occasions until they tired of it and it's unfair I need my face book but recovery account *****@***.com. Someone put ********** I recovered that number back and tried repeatedly and with trusted and then changed that number so they couldn't access it no more I been with y'all since about **** till long time. I knew someone ha c Jed it they took my husband's number and deceased daughter's and mine and blocked mine and his bands from seeing my FB. He can see his but his is new my gdaughter used this phone to help him but he has a older iPhone he usues to get in unless he needs mine to uoad pics to his account I have more data but will not let me see my Facebook and I need my recovery *****@***.com. I seen where some one tried but there name I got proof from my Yahoo account it's mine I made up years ago cause had * kids and no one hardly had a user name close to that period. And technical geek said contact Google and my phone company said has be on your end. I never received a text from fb to my phone's. Please help me. I can send proof. It's odd to block my husband's phone too and we hardly get along we here in different rooms for kids gkids but he don't do drama please help me recover my back up email .got or had important documents and pics and emails. Thanks Sandy Y Prater. Saundra real name Sandy nickname maiden name is McCain

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Customer service issue
Reported by GetHuman-syp_must
Apr 27th, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 62515 others
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GetHuman-syp_must started working on this issue
Apr 27th, 2019 10:52pm
GetHuman-syp_must indicated the issue is not fixed yet.
Apr 30th, 2019 5:59am
GetHuman-syp_must indicated the issue is not fixed yet.
Apr 30th, 2019 5:59am
GetHuman-syp_must indicated the issue is not fixed yet.
May 9th, 2019 3:51pm