Google Customer Service Issues

Dear Google, I am requesting the removal of two images of myself from Google search. The links to the images are provided below: 1. [redacted] 2. [redacted] I kindly ask for your assistance in removing these images from the search results. Thank you for your help. Sincerely, Prisheen

I recently engaged with a Google ad on my mobile device. I received a message claiming I won an iPhone XS worth $[redacted].00 for $0, just paying $1 for packing and postage. After attempting to provide my credit card information, I realized it might be a scam. The fine print mentioned a company called Staffordish Ltd in Cyprus. It turns out it's not from Google as I initially thought, but possibly a virus. Now, I'm concerned about the safety of my credit card details and recurring charges. Being a person with disabilities compounded by ongoing personal challenges, I seek help to resolve this issue. I wish to either receive the iPhone if it is genuinely from Google or have the pop-ups stopped. Moreover, I request a 24/7 Google helpline for immediate assistance, potentially staffed by student volunteers who could earn benefits and recognition for their service. These volunteers would aid in alleviating technology-related stress, with a focus on American customer service for better communication.

I am receiving multiple unwanted advertisement emails from various @googlemail.com addresses every day. Despite having an opt-out option, my requests to stop these emails are being ignored. Here are some examples of the email sources I am trying to block: - [redacted] - [redacted] - [redacted] - [redacted] - [redacted] Blocking these messages is challenging as each one comes from a different address. I am considering changing my email, but this would be inconvenient. It is frustrating to deal with this online abuse, and I fear it may lead to stricter government regulations on web use in the future. Thank you, John R. [redacted]

I own a Samsung Galaxy Tab2 that I hadn't used in roughly 2.5 years until we relocated to Hawaii. Unfortunately, I can't recall the username or password associated with it. Despite having the original purchase documents and being registered with Samsung, I face obstacles during the recovery process. The verification code is sent to my previous (now inactive) phone number, and when I attempt to use my current number, I receive a code that I can't input into my Samsung device due to the login issue. After trying to reset the device, I encountered an "unauthorized reset" message, leading me back to the username and password request or recovery email I can no longer access. I feel stuck in this cycle. How can I resolve this situation, or will my device remain unusable as an expensive paperweight?

I subscribed to a 100GB plan on Google Drive, and I am currently encountering issues with uploading and accessing photos from my Samsung Galaxy S9+ Android phone. I usually edit photos on my phone, save the edited images to my phone, and then upload them to my Google Drive before deleting the originals. However, I am facing a problem where photos saved on my phone do not show up in the specific Google Drive folder on my computer unless I restart it. Interestingly, only the photos I have deleted from my phone are visible on my computer's Google Drive account instead of the edited pictures I need for real estate listings. As Google Drive is synchronized across my devices, I am puzzled as to why this discrepancy is happening. Your assistance in resolving this issue promptly is highly appreciated. Thank you for your help. - C.S.

I recently received an email notification from Google informing me that my account has been successfully recovered. I am concerned because I did not initiate this recovery process and was not contacted prior to this email. This is the first I am hearing about any account recovery. How could this happen if my privacy is being protected? Additionally, I noticed that shortly after this notification, many of my photos and screenshots disappeared from my Gallery with only a few random ones remaining in a different order. It seems suspicious that someone may have accessed my account and selectively removed these files. I checked storage and downloads, but there is no trace of these missing items. I urge Google to address this matter promptly as my privacy has been compromised, and I believe someone should be held responsible for this breach. Awaiting your prompt response on this serious issue.

Last year, I downloaded an app called 8Fit, explored it briefly, and decided it wasn't suitable for me, especially after discovering my pregnancy. Unbeknownst to me, the app billed my mobile service provider and subsequently added subscription charges to my mobile bill three times for AU$40 each. In October [redacted], upon realizing this, I promptly cancelled the subscription. After contacting the developer, they assured me that a full refund was issued. However, upon inquiring about the missing refund, the developer redirected me to Google, where my refund seemed to have disappeared. Despite my efforts to request a refund through the app purchase history, Google responded with an email stating they couldn't issue a refund due to policy restrictions. This automated reply left me feeling frustrated, as it seems they didn't thoroughly review my case, leaving me questioning why they are withholding money under the guise of policy compliance.

I started experiencing issues with my Google account back in August. Every time I tried to login, my password would be changed frequently, sometimes every 5 minutes. I kept all my passwords in a notebook. This went on until last month. I was hesitant to contact Google due to inappropriate content in my account. Just today, I got a new phone and I'm unsure about the status of my Google account. I'm considering if I should create a new Google account. Thanks for any assistance you can offer. Jennifer S. Email: [redacted] 2nd email: [redacted] Business email: [redacted] Old phone: [redacted] New phone: [redacted]

Good morning, I am writing to seek assistance with my Google account linked to [redacted] On Thursday, 25th April [redacted], my phone with the number +[redacted] [redacted] [redacted] [redacted] from Kenya was stolen by a pickpocket at Tea Room Nairobi. I replaced the phone on Monday, 29th April [redacted]. I had numerous contacts grouped for my work at the Peer Counselors Association, requiring me to communicate with teachers across different counties in Kenya for various events. Since acquiring the new phone, I have noticed that some contacts are missing and the groups are empty. Although I had backed up my contacts via email, I am struggling to retrieve them. Your help in resolving this issue would be greatly appreciated. Thank you, Samuel M. Muguchia

I am having trouble accessing my work email, [redacted] When I try to recover the account by sending a code to my linked personal email, [redacted], the code is accepted but I still can't access the work account. I have never been given the password or setup date for this account and urgently need to regain access. I have been encountering this issue since 5/1/19 and although I can retrieve the code from my personal account, Google is unable to confirm that [redacted] belongs to me. I need assistance with resolving this issue promptly.

Hello! I am currently working on a school financial project that involves collecting Google Search Volume Index data for [redacted] stock tickers daily. I am looking for a more efficient way to gather this data over an extended period without manual normalization. The stock tickers I need data for from 1/1/[redacted] to 12/31/[redacted] are: CLFD, FCFS, JW, CSGS, MOFG, ECPG, B, SRPT, TTEC, MVC, NKTR, WSFS, PFBC, HEP, LZB, PDM, TOWN, MEET, IPHI, ICFI, FUL, TTC, SHOO, DLX, JCP, CIM, DEST, MTRN, GPK, ETM, BKH, ATRC, PZZA, HBNC, TAST, SAH, OSK, FFIV, BIO, DXC, FLIR, VRTU, AGO, CCK, KBR, CNC, NJR, AOBC, FOSL, NTCT, ENSG, PLCE, AWK, MSA, SUP, XPER, ACGL, FII, BGG, CENX, DCOM, DBD, LECO, KEY, KIM, DTE, QEP, TCBI, RP, AMG, MYGN, CARE, SNCR, IONS, VIAV, PNW, FELE, EIX, BMRN, PACW, CMA, LKQ, RTRX, GRA, AMAT, PFG, RAMP, MSCI, ELS, ESGR, TOL, NOV, SLAB, KRC, AMRX, SYMC, ZBRA, SPH, AEE, VMC. Would greatly appreciate any suggestions to streamline this process. Thank you for your time!

Inquiry from Lockheed Martin Regarding Purchase of Google File for Downloading Maps: Hello, my name is Art Frazier from Lockheed Martin in Sunnyvale, CA, working in the purchasing department. I am interested in purchasing the Google File for Downloading Maps which includes a $[redacted] USD Google Map Platform credit monthly. The price varies based on the requested data, and we are currently looking to issue a purchase order or company check for $72.00 for the first and second tiers. Kindly guide me on the process for issuing a PO or company check for this product. Thank you, Art Frazier Subcontract Administrator Lockheed Martin Space Sunnyvale, CA Email: [redacted]

Today has been enlightening for me and my business. I realized that using a personal Gmail account for my business violated Google's emailing policies. Due to this, my personal Google account has been disabled, affecting access to third-party applications crucial for my business. I have since created a Google G-Suite Admin Business Account and will adjust my email campaigns and business practices to comply with Google's policies in the future. I kindly request the restoration of the Google Account associated with [redacted] to maintain access to my non-email related platforms. Moving forward, I will adhere to the guidelines on email content, volume, and relevance to prevent any issues with sending spam emails. I will stop using previous emails and transition to sending emails from my new G-Suite Business Account to ensure compliance with Google's policies. Thank you for your attention to my situation and any assistance that can be provided.

I suspect someone is hacking all four of my Gmail accounts, as well as my Facebook and Messenger. They have also hacked my phones. They are impersonating me, opening online accounts with fraudulent credit cards in my name. They can hear conversations and see all activity. I'm seeking help for refunds on approximately 25 fraudulent transactions. The hacker uses emails like [redacted] and others. I've contacted local authorities, FTC, and FBI for criminal fraud and identity theft. The hacker is targeting my family, friends, and colleagues. I'm unable to conduct necessary business with over 40 emails created and compromised. I need assistance in blocking the hacker and possibly accessing a couple of emails to retrieve important data. I am worried about losing sentimental photos and documents. Can a support tech urgently contact me via phone? Jennifer from Louisville, KY at [redacted]. Thank you for addressing this critical issue.

I am facing an issue with my website traffic being redirected to a similar website with a nearly identical name, Home-bay.com. I originally owned Home-bay.com from [redacted] to [redacted] as a FSBO realty site, and now I operate it as an E-commerce dropshipping platform for home furnishings with an eBay development partnership. The problem arises when I search for my website on Google, as the other site, homebay.com, uses similar keywords and tools to appear in the search results, potentially diverting traffic meant for my site. I would greatly appreciate any assistance with resolving this matter.

I was arrested on December 12, [redacted], and my ex-girlfriend and her husband entered my house on the same day, taking all my belongings along with a notebook containing my account passwords. My Google, Gmail, and Facebook accounts were compromised, and my ex, who is a professional hacker, changed all the login information. I am unable to access my Google account, which is linked to my children's photos and an email account under "k a i l y [redacted]." The last password I recall is "Skyler shaye [redacted]" or variations of it. I am desperate to regain access as I have lost important photos, emails, and my Facebook account. Any assistance in resolving this matter would be greatly appreciated.

I recently started a G Suite trial for my domain, but unfortunately, my Gmail accounts have been hacked, including my basic account. Despite deleting the hacked accounts, Google keeps restoring them. I have only used one Gmail business account for years and have been unable to recover it for over 5 months now. I have contacted Google multiple times about this issue, as well as reaching out to Apple and law enforcement since December. However, Google has not responded to my pleas for help. Seeing no progress, I attempted to use the phone number provided for G Suite support, but my domain and G Suite have also been hacked. I am unable to sign in and am lost on how to proceed with the instructions provided by Google. I urgently need assistance in reclaiming my compromised business accounts from Google as my situation is becoming increasingly critical.

Our domain has been blocked from sending emails to Gmail accounts, affecting our business operations. We, Vouchernet Limited at www.vouchernet.com.ng, send authentication codes to clients who sign up on our mobile app via Google Play Store. Unfortunately, our source email addresses ([redacted] and [redacted]) are blocked from reaching Gmail users, hindering our communication with our clients. We assure you that we only send business-related emails to users who have willingly signed up for our services. Removing this block is crucial for our users to receive important information from us. Our business promotes the use of Gmail, and this block is causing inconvenience. We kindly request assistance in lifting this restriction promptly. Thank you for your help.

I've been locked out of my Google account after uninstalling and reinstalling Chrome. The two-step verification uses my locked mobile phone, and my call number is outdated (ends in 35, not 55). Despite requesting a verification code twice via email, I haven't received it. I urgently need to access my Google account to locate my phone and change the lock screen code. I'm feeling quite stuck at the moment. I would appreciate any assistance you could provide. Thank you.

The Android OS on my LG phone presents a facade of choice in granting app permissions, but it actually limits control over essential functions. Google Maps, for instance, demands access to features like the microphone, turning the phone into a mere data-gathering tool for Alphabet's benefit. This coercive tactic diminishes the user's autonomy. By insisting on intrusive permissions for basic functions, Google steers users towards unwittingly contributing to their data collection efforts. It's unsettling to see how unrelated permissions are pushed for seemingly simple tasks and obstruct basic functions when denied. To uphold genuine user choice, native apps should be redesigned to function without unnecessary permissions, enhancing user privacy and control.