Hello,*I have had a past email account with google for at least *** years, at least, (o...

GetHuman-colove's Recover Account issue with Google from April 2019

11 views | 57156 similar | 0 following
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The issue in GetHuman-colove's own words
Hello,*I have had a past email account with google for at least *** years, at least, (original email account is (*****@***.com). My old password is not working, and it wont allow me to reset it due to my account access is attached to the old phone that was lost. I cannot access my account due to the fact of my phone number that connects with that account was lost. I lost my phone * months ago, I had to start over with a new email account, and that lost phone gmail account is tied into my original email account. I need all of the info in that original email account to help me renew my contacts list and email contacts to my new phone. However, I keep getting the same answers when I try to recover my old account, which is "we cannot help you at this time" Please help me recover the email address above. You can ask me any validation questions as I can verify anything you need to help speed this process along. or you can call me as well ***-***-****. please call or email me at this temporary email * *****@***.com Thank you in advance for a speedy reply**Regards,*CoCo Loving

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Google

Recover Account issue
Reported by GetHuman-colove
Apr 9th, 2019 - 2 years ago
Fixed
Seen by 11 customers so far
Similar issue to 57156 others
0 customers following this
Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account

Timeline

GetHuman-colove started working on this issue
Apr 9th, 2019 8:46pm
GetHuman-colove indicated the issue is not fixed yet.
Apr 10th, 2019 1:33am
GetHuman-colove indicated the issue is not fixed yet.
Apr 10th, 2019 1:34am
GetHuman-colove indicated the issue is not fixed yet.
Apr 10th, 2019 1:36am
GetHuman-colove indicated the issue is not fixed yet.
Apr 23rd, 2019 4:43pm
GetHuman-colove indicated the issue is not fixed yet.
Apr 24th, 2019 2:47pm

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