I'm trying to get into an email account I created recently but have forgotten the addre...
GetHuman-jaxycat's customer service issue with Google from January 2019
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The issue in GetHuman-jaxycat's own words
I just want to get back into my email account. I just want someone to try to help me. ... I'm trying to get into an email account I created recently but have forgotten the address and password to. I think I've remembered the right address but still can't get the password right. I've tried going through the recovery options but I never set up any security or recovery options for this account so there's no recovery email or phone number attached. The only thing the recovery options seem to be able to do for me is to ask me when I made the account and provide another email address so they can review the issue and contact me. I don't really care how long it would take them to review if it means I can get into the account but it instantly says they couldn't verify, meaning no review is actually happening. I might not remember the password but I can tell Google the first and last name connected to the account, the birthday if there's one there, and what emails they would find there if they looked so there has to be a way to get back in. Again, if Google actually tries to help me get into my account I don't care how long it takes to verify. I just need someone to actually try to help me.
This is especially frustrating because if I could get in contact with a human being, I have information that should definitely be able to verify my account. If they took time to look over my request like the recovery option says they will, I do not care how long it would take for verification if it means I can get back into my email. But there is no looking over the request, though it claims my request will be looked at it immediately comes up as not able to verify. I have the name, birth date, and a general list of what my inbox has in it so I certainly do have information on it that no one else would have.
Actually TRY to help me recover my account.
I keep trying to recover the address, I've gone through the help pages, I've called the number that refers back to the help pages.
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