I was trying to correct a typo in my birthdate on my gmail account *****@***.com, and I...

GetHuman1692731's customer service issue with Google from December 2018

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Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman1692731's own words
I was trying to correct a typo in my birthdate on my gmail account *****@***.com, and I clicked the wrong birth year and got locked out of the account. It gave me the option to send proof, so I scanned in my drivers license with proof of my name, address and birthdate. The message said it would be reviewed. I never heard back and it appears my account is gone. What did I do wrong that it is now locked? I've lost access to everything.... all my emails, all my personal and business and bank accounts were linked to that google ID. I can't reset a password to any of my other accounts, because it gets sent to this locked gmail account. I lost access to my photos, access to my youtube channel, access to everything. This is causing me terrible hardship... a disaster. Can you please reconsider activating my account? I'll send you whatever proof you need. Please help me recover everything. I created a new email, *****@***.com, but everything I've done these past few years is linked to that *****@***.com.... and this happened all because of a typo when I tried to fix my birthdate!! Please help!

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Customer service issue
Reported by GetHuman1692731
Dec 5th, 2018 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 21041 others
0 customers following this


GetHuman1692731 started working on this issue
Dec 5th, 2018 3:10am