Cannot find some photos on my phone. I have looked in settings, gallery, trash, Google...

GetHuman1691113's customer service issue with Google from December 2018

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The issue in GetHuman1691113's own words
Cannot find some photos on my phone. I have looked in settings, gallery, trash, Google photos, every where where I thought these missing photos could be... and I cannot find these pictures. They are very important to me. Pictures of my dog, pictures of my motorhome, pictures of my car, etc....**I have tried everything. *I have had no luck locating them. I want to recover these pictures and I do not know how or where to begin. **One day I had them all and the next day, poof....gone. All gone. No pictures. I do not let anyone touch my phone. I know I did not delete anything. **How do I find and recover these pictures? These missing photos.*Someone told me Google keeps a record of all pictures taken by the customer in a file under their email address or name? Yes?**Anyway, Please help me find and recover these pictures. **Some of my dog are: me taking pictures of him when we went camping, others photos are he is wearing a red harness, and wearing his red jacket..while sitting on a bench. **Thank you very much.. and I appreciate your helping me locate these important photos. **Sandra Sheaves*Dieseldogg**@gmail .com
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Google

Customer service issue
Reported by GetHuman1691113
Dec 4th, 2018 - 2 mons ago
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GetHuman1691113 started working on this issue
Dec 4th, 2018 10:24pm