Is there any cost to doing this? Why can I not speak to a real person? I am a Canadi...

GetHuman-rbrobinb's customer service issue with Google from November 2018

12 views | 15300 similar | 0 following
Help with my Google issue
First: share to improve GetHuman-rbrobinb's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-rbrobinb's next move: find and follow the right step-by-step guide.
Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-rbrobinb will need to dig through the advice provided by Google, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-rbrobinb can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-rbrobinb may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman-rbrobinb's own words
Is there any cost to doing this? Why can I not speak to a real person? I am a Canadian and would like a phone * to speak to a customer service employee or a technicion. *On neither my i-phone nor i-pad, I cannot get to my google e-mail, cannot reset password or anything since last Saturday, Nov.****. I was sent to Just Answer and that was a nightmare, no explanation of the money they charged, $***.** on my Visa and they did not fix my problem. My laptop is connected to my e-mail but not the i-phone nor, as I said above the i-pad. Will someone contact me as soon as possible? I need to use the phone with access to my gmail address:******@***.com.**Thanks, Robin Butler ***-***-****

GetHuman-rbrobinb did not yet indicate what Google should do to make this right.

How GetHuman-rbrobinb fixed the problem

We are waiting for GetHuman-rbrobinb to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Google's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Google issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-rbrobinb fixes it.
This email address isn't valid

Google

Customer service issue
Reported by GetHuman-rbrobinb
Nov 9th, 2018 - 3 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 15300 others
0 customers following this

Timeline

GetHuman-rbrobinb started working on this issue
Nov 9th, 2018 7:31pm

Paying Too Much for TV?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies