Google Customer Service Issues

I'm currently out of town due to an emergency and haven't logged into my account in about 6 months. Recently, I updated my login information but now I can't remember it. I rely on Google's backup security measures to keep my account safe. However, I encountered a problem - my backup email was autocorrected, resulting in a different username. This means I can't receive the code to access my original email. I own both email accounts but I'm still unable to access my important account. I have identification with matching information and contact details. I can be contacted at the same phone number listed on my account. I need assistance in verifying my ownership of the account and receiving a reset link as soon as possible. Google's current process has been unproductive.

My stepdaughter has modified the recovery information for my wife's Google account, changing the email and phone number. My wife's Google login is [redacted] The old recovery email was [redacted], and the previous recovery phone number was [redacted]. Unfortunately, we've faced previous issues with her, leading to legal action due to theft, identity fraud, and property damage. To protect our information, we relocated to another state. Given the recent account issue, we prefer not to create a new account but to regain control. We aim to secure the account with an extremely strong password. We urgently request assistance in addressing this matter. For any necessary communication, please reach us at [redacted] or call [redacted].

As a web designer using Wordpress and creating websites for clients, I have recently encountered a perplexing issue with Google Analytics. Despite my site not being associated with BuildingBread.com, I am inexplicably seeing URLs from that site reflected in my data. The recorded URLs exhibit unusually high pageviews and interactions, but upon clicking them, they lead to non-existent pages on my website, resulting in a [redacted] error. This unexpected tracking of unrelated pages on my Google Analytics dashboard is puzzling and concerning. I am seeking assistance to resolve this matter and would be willing to provide screenshots for further clarification if needed.

To whom it may concern, I am experiencing difficulties accessing my email account, [redacted], after losing my phone and changing devices. Despite changing my phone and sim card, I am unable to log in as I have forgotten the password and recovery information linked to the account is outdated. This is crucial as my job and college activities are tied to this email address. Creating a new account would cause delays with my upcoming semester registration. I am seeking assistance in recovering this account promptly. For communication, please reach out to me at [redacted] (temporary email) or call me at [redacted]. Thank you for your attention to this matter. Sincerely, Alexi Taylor

I recently switched from a Motorola Android to an iPhone last Friday. After downloading various apps like Google and Gmail, I encountered issues logging into my accounts because I didn't keep a good record of my information. I tried to recover my accounts, but never received the verification email. It's possible I got lost since I'm new to using an iPhone after a long time. I'm hoping for an alternative solution that doesn't involve accessing an email I can't get into. The email I provided was set up before the switch, but I can't find it, and it seems like my Google account is gone. I may have created a new account after the switch, but I'm uncertain. Thank you for your help in advance.

On October 31st, [redacted], I lost my Galaxy Note 3. I used the Find My Device app to erase and lock the phone, removing my email from it. Due to issues with my SIM card, AT&T temporarily removed me from the network. After a factory reset, I cannot access my phone as it claims my password is incorrect. Despite providing matching pictures, I am unable to verify my identity. I am eager to resolve this as my contacts are linked to my main email, row row Morehead at gmail.com. I have faced challenges explaining my situation due to a family death. Despite being able to access Snapchat, I am struggling to verify my identity. I was informed that someone may be hacking my account and was asked for $[redacted] to change my password. I am requesting a link to reset my password promptly.

I fell victim to a scam when I searched for Amazon's phone number on Google and got redirected to someone in India claiming to be Amazon support. They convinced me to buy Google Play cards to fix unauthorized charges. I was scammed for $[redacted]. Google Play's customer service, also based in India, has not been helpful despite my multiple attempts to reach them. I reported the incident to authorities and even contacted the CEO. It's frustrating that legitimate concerns are being mishandled by a company like Google Play.

I recently created a Facebook account, but within two days, it was hacked. Issues escalated as my email account was compromised, causing disruptions on my phone. Now, it seems like there are multiple problems, including strange apps running in the background and difficulty logging into Google Chrome. My phone number was also removed from my accounts. These issues have greatly disrupted my life as I rely on my phone for tasks like taking pictures and writing captions for my virtual garage sale. Any assistance with resolving these problems would be highly appreciated.

Hello, I am seeking assistance with my brother's phone. He has multiple forgotten Google accounts and passwords on the device that have caused issues. Family Link was initially linked to his phone, but his account and respective Gmail were deleted. I have performed a factory reset on the phone, but during the setup process, it requests the previous Google accounts linked to the device, along with their passwords. Despite trying the verification code method and creating a new password, I am unable to sign in. My main goal is to unlink and delete all existing Google accounts associated with the phone so that I can gain access to it. Thank you for any help you can provide.

I recently realized that I have been charged $5 weekly for a subscription I thought was just a one-day free trial. I installed the app "Hooked" and uninstalled it, but the charges continued without my knowledge. Upon checking my download history, I discovered that I have been charged weekly since July 7th. I would appreciate a refund for these unauthorized charges. You can reach me at [redacted]

Dear Google Team, In the email below, I was informed that there was no actual charge made, but my account was debited with 6,[redacted] rupees before the subscription period. The merchant has confirmed the transaction. They mentioned that the refund would be processed to my Google Play associated account. I kindly ask for clarification on two points: 1. Can you confirm if the amount of 6,[redacted] rupees has been debited from my account? 2. The merchant mentioned that the refund would be initiated to my bank account linked to Google Play. Do you have my bank account details? This situation is concerning and raises doubts about the security of Google payments. I would appreciate a prompt response to this matter. Thank you, Rohith Mudraj

My spouse and I both use the same email address for our business, which has been convenient for us. However, recently, it seems my husband allowed another woman access to our account, which has caused quite a disruption. This person is changing my passwords multiple times a week on various accounts and even manipulated messages to make it seem like I'm conversing with myself. She claims to be involved with my husband, despite us about to celebrate our 40th anniversary. This stranger has filed complaints against me, referring to me as "Mother" and is interfering with our access to accounts. She even mentioned I gave her permission to send emails from my domain, which is not true. I'm in urgent need of assistance to resolve this unsettling situation.

I have forgotten my last password and started the recovery process to access my account. However, I'm stuck at an unfamiliar security step involving a code sent to my other email address, which I'm not receiving. I then have to select the account opening month and year, which I don't remember precisely, but it's between [redacted] to [redacted]. This account is crucial for my business and communication with teachers regarding my children's needs, especially my child with special delays. You can contact me at [redacted] or the alternate [redacted] My phone number is [redacted]. I can still receive emails on the nikkizdizzy account. Your prompt assistance is highly appreciated. Thank you, Nicole Gonzalez.

Recently, when I attempted to access certain apps using my Google account, an error message indicated that my account could not be found. Although my Google account is currently logged in smoothly on Chrome and Gmail across my laptop and phone, I faced repeated logouts on apps requiring Google verification. This situation is alarming as it risks denying me access to crucial services. The potential fallout of being locked out of my email and internet services is causing significant distress. The affected email address is of utmost importance. I am anxiously awaiting assistance to prevent further unexpected logouts.

I would like assistance with resetting my password promptly. I am the account holder and encountered difficulty logging in after sending my device for repair to [redacted] Corporate Drive, Suite [redacted], Grapevine, Texas [redacted] - the location for ZTE USA. Their contact number is [redacted]. I am uncertain if my password was changed, but I provided the most recent one I know. Additionally, I cannot recall the exact month of creating this email in [redacted] as I use it infrequently for free apps and when traveling overseas. This phone is crucial for staying connected with my family overseas via WhatsApp. Your help in resolving and unlocking this issue would be greatly appreciated. Thank you for your understanding.

I am fed up with Google and want to delete all my accounts. The service has me feeling frustrated and sick. I have received no response after multiple attempts to contact the company about multiple account deletions. My personal information and the privacy of my contacts, business associates, and patients have been compromised. I demand a resolution promptly. I will have to involve my attorney and the federal government if necessary to address this negligence and HIPAA violations. I am tired of the runaround and hours of frustration. I want my multiple accounts deleted without further delays. My time is valuable, and I will not waste any more of it dealing with Google's lack of action. I expect a response by the end of November 16, [redacted].

I have encountered an issue while setting up the Google Fit app. After downloading the app, I faced a roadblock during the setup process. On step 4 of 9, specifically when trying to adjust my goals to improve my health, I found that I was unable to proceed further. When selecting 'Skip', the button would flash from white to grey, but nothing would happen despite repeated attempts to press it. Similarly, clicking 'Next' led me to the Move Minutes page, where I could modify my goal, but pressing 'Next' on this screen resulted in the button changing color without progressing to the next step. I have attempted troubleshooting steps such as reinstalling the app, rebooting my phone, and linking my Google account to Google Fit, but the issue persists. My device is a Samsung Galaxy S7.

Hello Google Support, I am having trouble completing the two-step verification process for my Google account, [redacted] Despite seeking help from both Vodafone and Viva customer service centers, as well as consulting with my chartered accountant, I am still unable to successfully sign in. While I understand the importance of enhancing the security of my account, I am struggling to navigate the verification steps effectively. Many others, including those who are less educated, may also be facing similar issues. I kindly ask for your guidance on how to proceed with the two-step verification process so that I can ensure the security of my account without being constantly prompted to log in. Your assistance in resolving this ongoing difficulty would be greatly appreciated. Thank you for your help in maintaining the security of my Google account.

I forgot my password for my account. When I try to recover it, Google sends a verification code to my backup email. I entered the code correctly, but I got a message saying, "Google Couldn't sign you in." It then asks me to verify my email again, but it still doesn't recognize it as mine. None of the recovery options have worked, and now it says there have been too many failed attempts to recover the account. How can I regain access to my account?

Around a year and a half ago, my Google account got banned, and I believe I had not violated any policies to warrant this action. Unfortunately, this account had been hacked previously, leading me to change the password. I suspect it was compromised again, causing the ban. This situation is troubling as many of the games I purchased and downloaded were associated with this account, restricting my access to them. I appreciate your attention to this matter and sincerely hope that my account can be reinstated soon.