Okay, so when my daughter was * or *, I set up a gmail account for her. When I take pi...

GetHuman-jmebrook's customer service issue with Google from November 2018

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The issue in GetHuman-jmebrook's own words
Okay, so when my daughter was * or *, I set up a gmail account for her. When I take pictures, videos, etc., I email them to her and will give her the password when she's older. WEEEELLLL recently I went to log in to her account to make sure everything was there and boom!-- I can't get in. I obviously didn't set up a recovery email or phone *. Which is strange because I made one for my son at the exact same time and I was able to recover his account with my information. I've tried the recovery process multiple times and nothing. I get the point where it says "unfortunately, we couldn't verify this is your account, etc... Please, Please help. There's * years memories on this account that I can't replace.

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Customer service issue
Reported by GetHuman-jmebrook
Nov 7th, 2018 - 4 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 14861 others
0 customers following this


GetHuman-jmebrook started working on this issue
Nov 7th, 2018 8:51pm

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