My google accounts have been hacked and I have had to change my phone number and change...
GetHuman1219373's customer service issue with Google from September 2018
Help with my Google issue
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GetHuman1219373's next move: go to the Google help center.
Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1219373 will want to follow the link below to head to their help center. We will check on GetHuman1219373 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1219373 may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
Tip from another customer
Log in to Yahoo, and in the upper right corner select your name/ID. Choose the option for Account Info, then select either Personal Info or Preferences, depending on the info you wish to update.
The issue in GetHuman1219373's own words
My google accounts have been hacked and I have had to change my phone number and change my email accounts and passwords several times. You keep blocking my outlook account witch it is now blocked again. If you could please update my phone number witch I have several weeks ago but you still have my old number and every time you try to send me a code or a email you want to send it to a old number and when this can't be done you then block my account. I will now give you my info. Name Richard Robinson. Old phone number is **********. please remove this number. My new phone number is *** *** ****. I also have a land line witch is *** *** ****. This number can not receive emails or texts as it is a land line. I have two email accounts and I used to have three but today I closed the Gmail account witch was *****@***.com so please remove this email account. My yahoo account is *****@***.com my outlook account is *****@***.com. This account is the one that you have blocked. I need a new password for this account because the hacker has changed it so please unblock this and send me a way of changing this password. Just so you know this Hacker has all of my information and he may to try to contact you and claim to be ME. He even called Revenue Canada and my Bank so make sure you know. We need somekind of a password or a Code so you know that it is ME. Please update my account ASAP. I use Google Chrome to do all my account updates. Thanks. Richard Robinson.
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