I am getting numerous phone calls from people representing themselves a Google represen...

GetHuman-kaclinto's customer service issue with Google from September 2018

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I am getting numerous phone calls from people representing themselves a Google representatives. The person tells me that there is a problem with my security and they will help me fix it. **The person does not ask for a password but directed me (the first time) to a site "Connectwise" Which automatically took remote control of my computer. I disconnected the computer and had Microsoft remove the software, which was hiding in a place where I could not remove it. Since then these calls have continued. No matter that I tell them. I block one number and I get a call from another. **Is there something I can do to address this situation?? **BTW, Google's help is not readily found on customer accounts and this is why I have been able to contact you sooner.**Please advise.
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Customer service issue
Reported by GetHuman-kaclinto
Sep 20th, 2018 - 6 mons ago
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GetHuman-kaclinto started working on this issue
Sep 20th, 2018 10:03pm