REFUND NOT FIXED

GetHuman-helpgoto's customer service issue with Google from September 2018

8 views | 7236 similar | 0 following
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The issue in GetHuman-helpgoto's own words
GET A REFUND ... i have been waiting for a refund Case ID **-****************Rick has not been helpful*Hi Ava,**Thanks for contacting Google Support!**This is Rick, one of the supervisor at Google. I've noticed that you'd like to know the status of authorization. I've checked details and authorization hold was released from our end on ********. It'll take ** business days to get reflected in your payment method. Please check with your bank for more information.**Thanks!**Rick*The Google Support Team*Hi Ava,**Thanks for contacting Google Support!**This is Rick, one of the supervisor at Google. I've noticed that you'd like to know the status of authorization. I've checked details and authorization hold was released from our end on ********. It'll take ** business days to get reflected in your payment method. Please check with your bank for more information.**Thanks!**Rick*The Google Support Team***Hi Ava,**Thanks for contacting Google Support!**I hope you're doing good. I've checked the details ad authorization hold was already released from our end long back. Please get in touch with your bank to check for any discrepancy from their end.**Please reply to this email for any help.
I WILL BE GOING TO HEADQUARTERS
REFUND
A LONG TIME
REFUND
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Customer service issue
Reported by GetHuman-helpgoto
Sep 14th, 2018 - 3 years ago
Fixed
Seen by 8 customers so far
Similar issue to 7236 others
0 customers following this
Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account

Timeline

GetHuman-helpgoto started working on this issue
Sep 14th, 2018 8:12pm
GetHuman-helpgoto indicated the issue is not fixed yet.
Sep 14th, 2018 8:13pm

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