I know my credentials, but Google insists on verifying the account using a phone number...

GetHuman-ywtfwtfy's customer service issue with Google from August 2018

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Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman-ywtfwtfy's own words
I know my credentials, but Google insists on verifying the account using a phone number, and I don't have a phone. I tried the button for try something else and it asked for BOTH the month AND day that I opened the account, which was quite some time ago and I haven't the slightest clue. I've had over a dozen email accounts and can't tell you even the year I signed up for ANY of them, let alone the month and day. And that's it for choices. I normally use Mail.app so I don't sign in to google directly very often, and now it looks like I never will. I can't provide you with an email contact, obviously, unless I simply open another account, which is completely contrary to the point. But I see I cant send this w*o an address so I guess this was all useless as I will never receive your reply. Thanks for absolutely ZERO support.

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Customer service issue
Reported by GetHuman-ywtfwtfy
Aug 26th, 2018 - 3 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 5808 others
0 customers following this


GetHuman-ywtfwtfy started working on this issue
Aug 26th, 2018 7:36am