My name is Thomas Arthur slettvet II. I have an issue with signing in to my google acct...

GetHuman-hollylin's customer service issue with Google from June 2018

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The issue in GetHuman-hollylin's own words
My name is Thomas Arthur slettvet II. I have an issue with signing in to my google acct. On March ** you helped me get back into my account. I changed the password and it was logged into my old phone which was water damaged. The number to reset password is my old landline which I no longer have access to. The most recent password I remember is tomtomtom** and another was d@r@****d@r@ I can also send you a picture of me holding my I.d. next to my face for verification of my identity. All my accounts e.g Facebook Instagram all those are linked to my account. I also have sensitive info on my google drive. If there is anyway you can help me re-access my acct. As you did on March ** via *****@***.com that would be amazing. * Thank you, Thomas Slettvet!
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Google

Customer service issue
Reported by GetHuman-hollylin
Jun 4th, 2018 - a yr ago
I have an issue with Google too
Fixed
Seen by 11 customers so far
Similar issue to 621 others
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Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account
Timeline
GetHuman-hollylin started working on this issue
Jun 4th, 2018 10:50pm
GetHuman-hollylin indicated the issue is not fixed yet.
Jun 4th, 2018 10:52pm
GetHuman-hollylin indicated the issue is not fixed yet.
Jun 4th, 2018 11:51pm