My name is Thomas Arthur slettvet II. I have an issue with signing in to my google acct...
GetHuman-hollylin's customer service issue with Google from June 2018
Help with my Google issue
GetHuman-hollylin's next move: find and follow the right step-by-step guide.
Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-hollylin will need to dig through the advice provided by Google, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-hollylin can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Google has better answers for you: Google Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-hollylin's own words
My name is Thomas Arthur slettvet II. I have an issue with signing in to my google acct. On March ** you helped me get back into my account. I changed the password and it was logged into my old phone which was water damaged. The number to reset password is my old landline which I no longer have access to. The most recent password I remember is tomtomtom** and another was d@r@****d@r@ I can also send you a picture of me holding my I.d. next to my face for verification of my identity. All my accounts e.g Facebook Instagram all those are linked to my account. I also have sensitive info on my google drive. If there is anyway you can help me re-access my acct. As you did on March ** via *****@***.com that would be amazing. * Thank you, Thomas Slettvet!
GetHuman-hollylin did not yet indicate what Google should do to make this right.
I have an issue with Google too
How GetHuman-hollylin fixed the problem
We are waiting for GetHuman-hollylin to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.