I had suspicious issues withmy soundcloud account linked to:******@***.com. I reset eve...

GetHuman-vsopny's customer service issue with Google from May 2018

Help with my Google issue
The issue in GetHuman-vsopny's own words
I had suspicious issues withmy soundcloud account linked to:******@***.com. I reset everything in sound cloud then i couldnot log in on my phone. So i was trying to update my gmail associated with my soundcloud which is the :******@***.com. I never logged out of any of my gmail accounts on my andriod device. But when i clicked change password it asked for my existing password. When i typed the password iremember it wouldnt work. NOW I AM NOT ABLE TO USE ANY RECOVERY STEPS. When i use the code sent to my hotmail or my PRIMARY gmail account* it keeps saying cannot verify. MY real name is on my main gmail. *****@***.com(John Munro). My name onthr *****@***.com is Alexander Munro. Alexander is my middle name so i dont know why that account would not verify me either. This extremely fustrating and all happned by me trying to update my security. PLEASE HELP!
GetHuman-vsopny did not yet indicate what Google should do to make this right.
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How GetHuman-vsopny fixed the problem
Changed my my google accounts to verify by phone. Then Google gave me the option to add phone number to my secondary account. After that i was able to reset my password
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Customer service issue
Reported by GetHuman-vsopny
May 26th, 2018 - 8 mons ago
I have an issue with Google too
GetHuman-vsopny shared how to fix
Seen by 2 customers so far
Similar issue to 530 others
0 customers following this
Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account
GetHuman-vsopny started working on this issue
May 26th, 2018 8:29pm
GetHuman-vsopny confirmed the issue is fixed. Hooray!
May 27th, 2018 3:45am