forgot google account password, currently signed in to the account on my phone, but not...

GetHuman-grstew's customer service issue with Google from May 2018

44 views | 21 similar | 0 following
Help with my Google issue
GetHuman-grstew's next move: find and follow the right step-by-step guide.
Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-grstew will need to dig through the advice provided by Google, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-grstew can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-grstew's own words
forgot google account password, currently signed in to the account on my phone, but not able to sign in on laptop or anything else. recently got new phone number and recovery number is now my old number, also the recovery email is old and not available anymore. needing assistance getting account back open. have tried the whole account recovery questions to prove I am who I am, and even though i answered every question it still wouldn't let me sign in or change my password. since i am signed in on my new phone, please send to my email fro some way to get this fixed. I do not want to go through the process of getting a new google account. I have too much on my current one to go back and fix and change everything there is

GetHuman-grstew did not yet indicate what Google should do to make this right.

How GetHuman-grstew fixed the problem

We are waiting for GetHuman-grstew to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Google's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Google issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-grstew fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-grstew
May 23rd, 2018 - 5 years ago
Seen by 44 customers so far
Similar issue to 21 others
0 customers following this
Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account


GetHuman-grstew started working on this issue
May 23rd, 2018 1:22am
GetHuman-grstew indicated the issue is not fixed yet.
May 23rd, 2018 2:25am

Moving? Set Up Services in 1 Call

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians