Our business was hacked and google cards were purchased under our account. The presiden...

GetHuman5886353's Refund or Suspicious Charges issue with Google Play from March 2021

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Before contacting them, items GetHuman5886353 may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
Top Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman5886353's own words
Our business was hacked and google cards were purchased under our account. The president never verified these charges....his name was hacked. There is ** GC that need to be cancelled and refunded. Below is a list of the cards that need to be cancelled.*The bank told me to contact you to cancel. The presidents name was hacked and the purchases were made by the company cc the secretary thought it was him asking to purchase these. please help our company is Southern Comfort of CHarlotte in Gastonia nc *******B*N ***M VUGH J*SM*GE** *RSX ZJDX *GKJ**B*S GP*V **BP KYS**F*AD ZWBJ ZCJ* CXX**HPDE V*GD KWKN *GZM*CSW* LE*R **YN ND*P***V* *MM* *FWJ ZD*****PCV *SDB A*AA BM***JPFF GAYP BAWZ CM*A**WJZ OMUZ **CF EGRH*F**G SGK* HAFZ A**N *DVLC *J*H BEV* C*D**D**L ZW** *VFS BNV***GK SERS *B*YW*DM*EDLP **HK Z*Z* *HJK*BXYJ R**G ODGC *MNG***RK EADE J*** XVCL*L*JC *MXK **C* GZ*N***SD SFD* WRGN AA****EV* WV** ZUS*PJGZ**B*U CYL* *S** **R*****U **CE ZHWE CH*S*KRX* CUFG YDVX *YRL*L*FH WT*S UZAS ATW**G*KA V**H MZ*Z *VUP

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Google Play

Refund or Suspicious Charges issue
Reported by GetHuman5886353
Mar 25th, 2021 - 2 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 13793 others
0 customers following this

Timeline

GetHuman5886353 started working on this issue
Mar 25th 2:20pm