Google Play Customer Service

Ways to contact Google Play and solve common issues

Use Google Play's Phone Number

Google Play's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.
If you think your issue may not warrant a phone call, you can also read below for answers to common questions.
You can also scan over all the phone and non-phone-based contact information we've gathered for Google Play

Contacting Google Play customer support

Below you can compare and contrast the 2 ways to contact Google Play by looking at which ones are the fastest and which ones other customers recommend the most for solving Google Play customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Google Play across the following channels: Phone, Chat.

Phone number / contactWaitVotes
Customer Service
12 mins1066
Live Chat at
Customer Service
18 mins1769

Google Play: top questions, issues & solutions

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Google Play.
There's more!
Click below to show 8 more questions, answers, and complete guides to common Google Play customer support problem.

Recent reasons customers contacted Google Play:

The balance inside is still there, but no one can use it. Please ask your supplier to c...
I was trying to play a game on Google service when I push on the install button it will...
Failed transaction when I still have $** left on my Google play account. (Had $*** In G...
I got a google play card and I try to redeem it and it says we need more info to redeem...
why have you taken **.** plus *.** out my bank account, i am ** yrs old i dont know wha...
I am purashe redeem ** rupees but not showing. Y balance
I got * charges for apps I don’t use, it has been debited from my account today and I w...
Want to receive gpay box for retail shop. As gpay has been connected in our shop but...
Can not purchase on Google play apps
Wrongly sent Rs ****- on **.*.****,please help me in getting t refund amt
More customer issues

Help me with my issue

Does GetHuman work with Google Play?

GetHuman does not work with Google Play's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Google Play at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Google Play's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Google Play at a Glance

Google Play has 1 chat option
Google Play has no customer email
Google Play has no help forum
Google Play has no twitter handle
Google Play has no facebook page
Contact information overview

Answered on this page:

How Do I Check the Balance on My Google Play Gift Card?
Can I use multiple payment methods for a single purchase on Google Play?
How Do I Fix a Problem with My Google Play Gift Card or Promo Code Not Loading?
Is it possible to get technical support from Google Play?
How do I update my account and billing information on Google Play?
What Do I Do If My Google Play Gift Card Balance Won't Load?
How Do I Buy a Gift Card from Google Play?
Solutions to common issues

Contacting Other Companies

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