My son got a gift card for his birthday we thought could get to work on his laptop but...

GetHuman-krstenbo's Technical Support issue with Google Play from May 2020

Help with my Google Play issue
First: share to improve GetHuman-krstenbo's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-krstenbo may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
The issue in GetHuman-krstenbo's own words
My son got a gift card for his birthday we thought could get to work on his laptop but its not! even though it was promised that it would! so now I have a card loaded to a account that cant be used ive been trying switching it to my account and buying him a card that works for his device but im just getting sent to a site in a different language through the email ive been corresponding im getting extremely frustrated and about to stop using business with you

GetHuman-krstenbo did not yet indicate what Google Play should do to make this right.

How GetHuman-krstenbo fixed the problem

We are waiting for GetHuman-krstenbo to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Google Play's attention and get better help faster. Tap below to get started.
Having Google Play issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Google Play

Technical Support issue
Reported by GetHuman-krstenbo
May 25th, 2020 - 5 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 15086 others
0 customers following this

Timeline

GetHuman-krstenbo started working on this issue
May 25th 8:56pm

Paying Too Much for Cable?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Call Free Anytime: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers