On ******* at around **** hrs I got repeated msgs in my mobile of debit of money from m...

GetHuman-dlppanda's Refund or Suspicious Charges issue with Google Play from May 2020

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Top Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman-dlppanda's own words
Nothing ... On ******* at around **** hrs I got repeated msgs in my mobile of debit of money from my Axis bank A*C. I blocked my card and called customer care to lodge a complaint .meantime ** unauthorized Txns were done (** txns were reversal of Rs *, Rs * & Rs **) and net RS *****.** was debited by Google*proximabeta and Google*youtube .I have not purchased anything.My debit card was with me and I did not receive any OTP or even did not disclose details of my card to any one.I submitted my claim same day on Google play On ** ***** ,txns made by Google *youtube (** txns ****,****.****,****) werew credited to my A*C back. ** May got reply from Google that **** is refunded ,no other fraudulent txns could not be found and review completed.To subsequent *nd claim dated *******, google again replied same and said claim completed. What else to do to get back my remaining Rs ****.**Meantime I have lodged written complaint to Axis bank and Cyber cell Cuttack too on *******. *Lodged my grievance on National Cyber Crime portal.
Hard earned money is duped
by refunding the money back
N*A
No
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Refund or Suspicious Charges issue
Reported by GetHuman-dlppanda
May 24th, 2020 - 5 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 15111 others
0 customers following this

Timeline

GetHuman-dlppanda started working on this issue
May 24th 4:29pm

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