I did a purchase by error. My record is always the same I purchase .**$. For obscur r...

GetHuman-zylpiche's Refund or Suspicious Charges issue with Google Play from September 2019

Help with my Google Play issue
Top Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman-zylpiche's own words
I did a purchase by error. My record is always the same I purchase .**$. For obscur reason in my purchase it give me the ***$. I request a refound. Google play can not refound and refer me to Niantic. Niantic refer me to Google Play to have a refound.**Niantic page*https:**niantic.helpshift.com*a*pokemon-go*?p*web&l*en&s*get-in-touch&f*how-to-contact-support*"f you purchased Pok*Coins and wish to receive a refund, please contact Apple Support (iOS users), Galaxy App Store (Samsung users), or Google Play Help (Android users) to review their respective refund policies, request a refund, or to inquire about a recent transaction."**Transaction : GPA.****-****-****-*******Please advice**Regards**BP

GetHuman-zylpiche did not yet indicate what Google Play should do to make this right.

How GetHuman-zylpiche fixed the problem
Wrote to Niantic with email provide by Google Play. Regards
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Google Play

Refund or Suspicious Charges issue
Reported by GetHuman-zylpiche
Sep 5th, 2019 - a year ago
Fixed
GetHuman-zylpiche shared how to fix
Seen by 7 customers so far
Similar issue to 56559 others
0 customers following this
Items needed
Email on Account
Password
Purchase ID
Phone Number on Account
Amount Charged

Timeline

GetHuman-zylpiche started working on this issue
Sep 5th, 2019 1:46pm
GetHuman-zylpiche indicated the issue is not fixed yet.
Sep 5th, 2019 5:58pm
GetHuman-zylpiche confirmed the issue is fixed. Hooray!
Sep 6th, 2019 2:11pm