I did a purchase by error. My record is always the same I purchase .**$. For obscur r...

GetHuman-zylpiche's Refund or Suspicious Charges issue with Google Play from September 2019

Help with my Google Play issue
Top Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman-zylpiche's own words
I did a purchase by error. My record is always the same I purchase .**$. For obscur reason in my purchase it give me the ***$. I request a refound. Google play can not refound and refer me to Niantic. Niantic refer me to Google Play to have a refound.**Niantic page*https:**niantic.helpshift.com*a*pokemon-go*?p*web&l*en&s*get-in-touch&f*how-to-contact-support*"f you purchased Pok*Coins and wish to receive a refund, please contact Apple Support (iOS users), Galaxy App Store (Samsung users), or Google Play Help (Android users) to review their respective refund policies, request a refund, or to inquire about a recent transaction."**Transaction : GPA.****-****-****-*******Please advice**Regards**BP

GetHuman-zylpiche did not yet indicate what Google Play should do to make this right.

How GetHuman-zylpiche fixed the problem
Wrote to Niantic with email provide by Google Play. Regards
Do you have a customer issue as well?
We can help you get Google Play's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Google Play issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Google Play

Refund or Suspicious Charges issue
Reported by GetHuman-zylpiche
Sep 5th, 2019 - 2 years ago
GetHuman-zylpiche shared how to fix
Seen by 7 customers so far
Similar issue to 56559 others
0 customers following this
Items needed
Email on Account
Purchase ID
Phone Number on Account
Amount Charged


GetHuman-zylpiche started working on this issue
Sep 5th, 2019 1:46pm
GetHuman-zylpiche indicated the issue is not fixed yet.
Sep 5th, 2019 5:58pm
GetHuman-zylpiche confirmed the issue is fixed. Hooray!
Sep 6th, 2019 2:11pm

Moving? Set Up Services in 1 Call

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians