I got the msg from bank that some amount has been debited from your ac for the purchase...

GetHuman-shub_shi's customer service issue with Google Play from March 2019

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The issue in GetHuman-shub_shi's own words
I got the msg from bank that some amount has been debited from your ac for the purchase of some google proxima beta pos. I dont know what is this. I didnt purchase anything from google play store. I dont have google play store account. So hw can i make the purchases. Google pls. Look in to the matter. This is my heard earn money.*Thank you for using your SBI Debit Card **** for a purchase worth Rs*** on POS ******** at GOOGLE *PROXIMA BETA Txn*******.If not done by you, forward this SMS from mobile number registered with SBI to ********** to block your card. You may also call *-***-******. This amount debited * times.**Thank you for using your SBI Debit Card **** for a purchase worth Rs*** on POS ******** at GOOGLE *PROXIMA BETA Txn*******.If not done by you, forward this SMS from mobile number registered with SBI to ********** to block your card. You may also call *-***-******. This amount debited * times
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Google Play

Customer service issue
Reported by GetHuman-shub_shi
Mar 12th, 2019 - 5 mons ago
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GetHuman-shub_shi started working on this issue
Mar 12th 3:37am
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Mar 12th 3:38am