My daughter is under my Google account. She added a $** app and I CAN'T afford it. She...

GetHuman2321697's customer service issue with Google Play from February 2019

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For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman2321697's own words
My daughter is under my Google account. She added a $** app and I CAN'T afford it. She is special needs so doesn't fully understand. First, can I get a refund, second can you delete PayPal from my email so this doesn't happen again please or give me step by step directions on how to do so. I already unsubscribed from hooked on her phone, I want to make sure I won't get charged for that also.*I paid with PayPal transaction *CK****OE******** for the Xphoto editor cartoon....
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Google Play

Customer service issue
Reported by GetHuman2321697
Feb 27th, 2019 - 3 mons ago
I have an issue with Google Play too
Not resolved
Seen by 3 customers so far
Similar issue to 28265 others
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GetHuman2321697 started working on this issue
Feb 27th 10:57pm