on *th Feb **** (Wednesday) Time @ **:**hours. My credit card been charge for Google...

GetHuman2231852's customer service issue with Google Play from February 2019

4 views
 | 
26586 similar
 | 
0 following
Help with my Google Play issue
First: share to improve GetHuman2231852's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2231852's next move: call Google Play.
The best way to get your problem resolved is to tap the button below to start calling Google Play. We will check on you later to see if it's fixed or needs to be escalated.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2231852 may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
Top Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman2231852's own words
on *th Feb **** (Wednesday) Time @ **:**hours. My credit card been charge for Google * FAN Technology for the amount of RM***.**.**I notice sudden charges and log in refund from the google play and immediately remove my credit card details from Google Play system. **However, i log in refund claimed for **times and the result from google play team revert is "We couldn't verify your claim".**I have the proof and evidence that Google charge my credit card. The app saying uninstall within ** days is no charge. I uninstall on the day i accidently purchase (*th Feb ****). But my bank send me notice on Google still charge my card.**Please assist to refund my money back. **Thanks
GetHuman2231852 did not yet indicate what Google Play should do to make this right.
I have an issue with Google Play too
How GetHuman2231852 fixed the problem
We are waiting for GetHuman2231852 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Google Play customer problems.
How Do I Report Unauthorized Charges on Google Pay?How Do I Dispute Google Play Charges?Is it possible to get technical support from Google Play?How do I update my account and billing information on Google Play?
Do you have a customer issue as well?
We can help you get Google Play's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Google Play issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2231852 fixes it.
This email address isn't valid

Google Play

Customer service issue
Reported by GetHuman2231852
Feb 18th, 2019 - 8 mons ago
I have an issue with Google Play too
Not resolved
Seen by 4 customers so far
Similar issue to 26586 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2231852 started working on this issue
Feb 18th 12:41pm