Before contacting them, items GetHuman2030378 may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
Top Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman2030378's own words
While playing cooking madness I came to the conclusion after many many attempts to beat the level, I had no choice but was to pay money in order to advance in the game.. i putchased a booster pack for $*.** after that I still needed a small bit of help.so I went to purchase the $*.** diamond package. When i clicked on that package it started going threw then it changed the amount to $**.** when i saw this change it did not allow me to back out of the purchase. Therefore forcing me to pay **.**. Please help.
GetHuman2030378 did not yet indicate what Google Play should do to make this right.
I have an issue with Google Play too
How GetHuman2030378 fixed the problem
We are waiting for GetHuman2030378 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.