Someone using your service (number *********** using the name or alias of Robert Wood...

GetHuman-jtnicole's customer service issue with Google Play from January 2019

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The issue in GetHuman-jtnicole's own words
Someone using your service (number *********** using the name or alias of Robert Wood )is contacting and preying on my elderly widowed,disabled grandmother.He’s had her send thousands of dollars using this number to contact only.I understand you guys have policy’s and can’t give me much but I’m persuing charges and would like to know if you could verify anything.Even small will help.Thank you so much -Jessica Estabrook
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Google Play

Customer service issue
Reported by GetHuman-jtnicole
Jan 24th, 2019 - 3 mons ago
I have an issue with Google Play too
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Seen by 3 customers so far
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Timeline
GetHuman-jtnicole started working on this issue
Jan 24th 1:40am