Someone using your service (number *********** using the name or alias of Robert Wood...

GetHuman-jtnicole's customer service issue with Google Play from January 2019

21527 similar
0 following
Help with my Google Play issue
First: share to improve GetHuman-jtnicole's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jtnicole's next move: call Google Play.
The best way to get your problem resolved is to tap the button below to start calling Google Play. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-jtnicole may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
The issue in GetHuman-jtnicole's own words
Someone using your service (number *********** using the name or alias of Robert Wood )is contacting and preying on my elderly widowed,disabled grandmother.He’s had her send thousands of dollars using this number to contact only.I understand you guys have policy’s and can’t give me much but I’m persuing charges and would like to know if you could verify anything.Even small will help.Thank you so much -Jessica Estabrook
GetHuman-jtnicole did not yet indicate what Google Play should do to make this right.
I have an issue with Google Play too
How GetHuman-jtnicole fixed the problem
We are waiting for GetHuman-jtnicole to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Google Play's attention and get better help faster. Tap below to get started.
Having Google Play issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jtnicole fixes it.
This email address isn't valid

Google Play

Customer service issue
Reported by GetHuman-jtnicole
Jan 24th, 2019 - 3 mons ago
I have an issue with Google Play too
Not resolved
Seen by 3 customers so far
Similar issue to 21527 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-jtnicole started working on this issue
Jan 24th 1:40am