I would like a refund on all my purchases to moonactive! I was told by one of your repr...

GetHuman-angelkat's customer service issue with Google Play from January 2019

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The issue in GetHuman-angelkat's own words
I would like a refund on all my purchases to moonactive! I was told by one of your representatives and they said they can only do a few courtesy refunds and to contact the developer. I have and I either get a run around or ignored. Moonactive is practicing unfair game tactics to make people spend more money, lack of developer support, discrimination against players based on how much they spend and become a vip player, they are slowing down the game for those who are vip and we were put into this group against our will and was told there was no way to go back and be a regular player. They forced us to become these vip players where it makes the game unplayable unless we spend even more money. You as the middle man should take part responsibility seeing how you are allowing this type of developer to get away with such antics.
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Google Play

Customer service issue
Reported by GetHuman-angelkat
Jan 16th, 2019 - 9 mons ago
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Not resolved
Seen by 3 customers so far
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GetHuman-angelkat started working on this issue
Jan 16th 2:59pm