A scammer asked that I put a charge of $*** on a google play card to pay for their serv...

GetHuman-whumphre's customer service issue with Google Play from January 2019

7 views
 | 
19144 similar
 | 
0 following
Help with my Google Play issue
First: share to improve GetHuman-whumphre's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Google Play help.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-whumphre may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
The issue in GetHuman-whumphre's own words
A scammer asked that I put a charge of $*** on a google play card to pay for their service. I purchased the card this morning but I found out later it was a scam and I cancelled it. I still have the play card with the $*** charge and need to get a refund? How do I do that?
GetHuman-whumphre did not yet indicate what Google Play should do to make this right.
I have an issue with Google Play too
How GetHuman-whumphre fixed the problem
We are waiting for GetHuman-whumphre to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Google Play customer problems.
How Do I Report Unauthorized Charges on Google Pay?How Do I Dispute Google Play Charges?Is it possible to get technical support from Google Play?How do I update my account and billing information on Google Play?
Do you have a customer issue as well?
We can help you get Google Play's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Google Play issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-whumphre fixes it.
This email address isn't valid

Google Play

Customer service issue
Reported by GetHuman-whumphre
Jan 11th, 2019 - 9 mons ago
I have an issue with Google Play too
Not resolved
Seen by 7 customers so far
Similar issue to 19144 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-whumphre started working on this issue
Jan 11th 8:48pm