I have a Google play music account and have had it for years and never knew of the ** d...

GetHuman1879598's customer service issue with Google Play from January 2019

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The issue in GetHuman1879598's own words
I have a Google play music account and have had it for years and never knew of the ** device limit until recent years now my new phone which I got in October I can not listen to music on it. It would not allow me to deauthorize any devices saying I had already deleted * for the year and that on the *st of January I could deauthorize * more so I kept paying as to not lose my music and now on the *nd I still can not deauthorize any devices I've always enjoyed the app but if I'm not able to listen to my music soon then I'm not going to continue my subscription so if I could get this resolved soon I would appreciate it thank you
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Google Play

Customer service issue
Reported by GetHuman1879598
Jan 2nd, 2019 - 3 mons ago
I have an issue with Google Play too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman1879598 started working on this issue
Jan 2nd 4:55pm